Had a booking in place for over a week, on the day of the viewing I received a reminder text about the viewing, we travelled 40 minutes to the house and there was no one there to show us around. They had mixed up the booking somehow and there was nothing they could do apparently.

Not happy with this company as they allowed after excepting our offer and taking the property off the market, they allowed us to be gazumped. Shower of idiots!, if your buying a house they have that many hoops to jump through you give yourself the chance of loosing your purchase .

Disgraceful letting agent. I was very unlucky as I used Webbs and was lumbered with a scumbag landlord. I was ripped off on a flat that I rented in Cannock and then for four months Webbs and my landlord ignored requests to get vital repairs carried out inside my property. I moved out at the end of my six-month tenancy, and because of Webbs I didn't use another letting agent for six years. In addition: With two months left on my tenancy, I told Webbs and my landlord to stick their rent. It was agreed that they would waive the final two months but keep my security deposit. Approx. one year later I discovered that Webbs had created a debt out of the final two months rent and sold it to a debt recovery agency.

If I could give less than 1 star I would ! My partner put her house up for sale it was sold with another estate Connells but too cheap so webbs said that it was sold way under what the current market was and they would easily sell it for more money and what the true value of the house was so we put it up with webbs 4 months ago . The valuer came out and said it would sell no problem so did the photographer since that day we’ve have 10 viewings in 4 months and I think most of those were not vetted as we always had to ring to see how the viewing went and was told a majority of the time , oh we can’t get in touch with the people who viewed we will ring you back . Alas the phone call never came . We’ve had no response or communication or feedback on what to do to sell the property or any advice from webbs and the final straw was when we rang on Sunday and spoke to a Brenda who was abrupt and impolite with us . So if the sales team arnt going to try to sell the house then what hope have we got . The house is in a lovely area in heath Hayes and a similar house 4 doors down sold for over the asking price with a week . That has 14 viewings in one week and we’ve had 10 viewings in 4 months . I would not reccomend webbs estate agents in any shape or form and they have wasted 4 months and f our time and I feel another estate agent would have easily sold the house by doing the basic things that webbs obviously haven’t done . We are now 4 months behind the market and hopefully another agent will be able to get the house sold and try to extinguish the stress and anxiety that’s webbs have caused us !

If I could give less than 1 star I would ! My partner put her house up for sale it was sold with another estate Connells but too cheap so webbs said that it was sold way under what the current market was and they would easily sell it for more money and what the true value of the house was so we put it up with webbs 4 months ago . The valuer came out and said it would sell no problem so did the photographer since that day we’ve have 10 viewings in 4 months and I think most of those were not vetted as we always had to ring to see how the viewing went and was told a majority of the time , oh we can’t get in touch with the people who viewed we will ring you back . Alas the phone call never came . We’ve had no response or communication or feedback on what to do to sell the property or any advice from webbs and the final straw was when we rang on Sunday and spoke to a Brenda who was abrupt and impolite with us . So if the sales team arnt going to try to sell the house then what hope have we got . The house is in a lovely area in heath Hayes and a similar house 4 doors down sold for over the asking price with a week . That has 14 viewings in one week and we’ve had 10 viewings in 4 months . I would not reccomend webbs estate agents in any shape or form and they have wasted 4 months and f our time and I feel another estate agent would have easily sold the house by doing the basic things that webbs obviously haven’t done . We are now 4 months behind the market and hopefully another agent will be able to get the house sold and try to extinguish the stress and anxiety that’s webbs have caused us !

Load of rubbish ! Only 10 viewings in 4 months .. they depend on people looking on the internet, !! instead of doing real work like selling your property, and finding Appropriate people that are looking for your kind of house .. they just sit waiting for the phone to ring !! Relying on the internet for house sales , I was promised loads , ended up with no deals ..

Dear Will As an independent estate agents in an ever challenging environment, our reputation means everything to us. We strive to provide a professional and trusted service and always have our clients best interests at heart. We are deeply saddened to have scored so low in your opinion of our agency. Our records indicate that you are not a customer associated with Webbs and rather than leaving a review based on your own personal experience of our agency, we are concerned that you may be leaving a review for another persons vendetta. This is grossly unfair and an inaccurate portrayal of our organisation. If you have a genuine grievance with Webbs Estate Agents, on an individual matter, we would kindly request that you make direct contact with us to allow us the opportunity to bring whatever your concerns may be to a satisfactory resolve. Yours sincerely Webbs Estate Agents

My house was put up for sale by my ex and his mother. My ex mother’s best friend put my house on the market who is sale manager at Webb’s. I was not informed my house was going on sale. I was informed or asked how much my house was going market for. The first week I was not informed by Webb’s any buyers that was going in to my house or any feed back. I was not emailed a sale letter off house when went on the market only when council asked for it to rehouse me. I was not informed when the surveyors was going to my house or given any feed back from them . They only start dealing with when told my ex I was not going pay the mortgage I would let bank take the house. I have near been treated so bad in my life by service that I was paying for.

Liers!l eft us with no heating no bathroom floor or shower with a baby for 7 weeks. deny they have record of any reports. Pass you from person to person so they can use the excuse of....sorry I wasn't dealing with it when that was reported. Advertising that there members of the governing body turns out there not even a member! Shady firm Perfect estate agents for dodgy landlords

Dear Will As an independent estate agents in an ever challenging environment, our reputation means everything to us. We strive to provide a professional and trusted service and always have our clients best interests at heart. We are deeply saddened to have scored so low in your opinion of our agency. Our records indicate that you are not a customer associated with Webbs and rather than leaving a review based on your own personal experience of our agency, we are concerned that you may be leaving a review for another persons vendetta. This is grossly unfair and an inaccurate portrayal of our organisation. If you have a genuine grievance with Webbs Estate Agents, on an individual matter, we would kindly request that you make direct contact with us to allow us the opportunity to bring whatever your concerns may be to a satisfactory resolve. Yours sincerely Webbs Estate Agents