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EweMove Cheltenham

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I'm a little late in making this review as Dan sold our flat many months ago. He was fab, in fact he sold it twice as the first chain broke down. I had reservations about going with a smaller outfit than a larger estate agent but we got the same service and saved on fees. Thank you very much Dan.

5.00 /5

Absolutely fabulous! Dan has been brilliant from start to finish. 100% recommend.

5.00 /5

Dan Jones from Cheltenham EweMove was brilliant he worked really hard throughout the sale of my property and kept me fully informed at every stage. I was extremely confident in the work he was doing and was more than happy to fully trust …

5.00 /5

Ewe Move, and more specifically Dan Jones, were great to work with for the recent sale of our property. Dan kept us informed of everything going on at all stages of the process, guided us through each step and kept everyone on track to have the process completed as quickly as possible. He made it clear that he wasn't just interested in making the sale, but that we were comfortable with how everything was progressing and on multiple occasions chased the right people when things appeared to be getting delayed. All in all a terrific experience! We will definitely work with Dan again when we look to buy or sell in the future.

5.00 /5

I always deal with Dan at Ewe move he's friendly, fast & efficient which is very refreshing. I've only heard good things and look forward to dealing with them in future. A* Service.

4.00 /5

Even though we decided not to purchase James was very helpful and informative, thank you.

Reply from agent

Thank you Steve, we’re delighted you were pleased with our service. I hope you’re settling in nicely at your new home.

1.00 /5

Notice how all the positive reviews are purely home-owners? This is because the lettings side of Ewemove Cheltenham is a classic reactive, bare-minimum letting service who suppress the problems of their tenants like dirty, unloved children that get hidden in the basement when their home-seller/buyer friends come round. - Ewemove Cheltenham won't undertake preventative measures, then get pissed when a serious issue occurs. As a landlord, take this as a warning for the long-term condition of your property, and the money you will be spending due to this short-sighted methodology. As a tenant, you need to keep a timeline of this behaviour from the start to protect yourself from any breaches of your renting rights. - Ewemove Cheltenham won't repaint despite being a loyal, low-maintenance tenant for many years, but also won't let you repaint yourself. - The branch director gets pissed when you call their work mobile, yet has made their work mobile number available to tenants. And the one positive - some of the office staff are very polite.

Reply from agent

Dear Harry, Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experiences and take your concerns seriously. We strive for excellence in servicing both homeowners and tenants and regret any instance where we fall short. Please rest assured that we are actively looking into the points you've raised to enhance our letting services. We value all our clients. Please can you contact the office on 01242 653 653 or by emailing cheltenham@ewemove.com so we can investigate your complaint further?

1.00 /5

To any one wishing to let through this company I would really consider thinking twice as when we first moved in all seemed ok but then things started to full apart and that’s when it all became no boiler for at least two months Electrics getting wet to to a roof leak which was left months and we lost belongs and mr Jones literally said to me well you don’t need that room , even no we pay for it. Then the extractor fans never worked so then the water started coming through then and been months sorting that out been a fight after a fight. The fire brigade has to turn of lights etc and fuse box to stop and issue as the kitchen one did smoulder have proff and reports..

Reply from agent

Dear Mr Moore, thank you for your review of W.H Horsley & Co Ltd T/A Ewemove Cheltenham & Bishops Cleeve. The landlord and owner of the property is fully aware of the reported maintenance issues which have all been fixed according to our records. If you are disputing that the reported repairs have not been completed then please contact your managing agent for an update.

Contact details
Sales Phone:

01242 653653

Sales Email:

cheltenham@ewemove.com

Lettings Phone:

01242 653653

Lettings Email:

cheltenham@ewemove.com

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 14:00
Address

First Floor 71 Rodney Road, CHELTENHAM, Gloucestershire, GL50 1HT, Gloucestershire, UK, GL50

We're so proud to be part of the multi-award-winning EweMove network, we are your 5 star rated estate agents in Cheltenham. With my EweMove business, the stress of moving home is taken away, I will act as your personal estate agent helping and supporting you every step of the way to a successful sale. Not only that, we’re backed up by an experienced operations team behind the scenes, ensuring full support 24/7. I love carrying out property valuations in Cheltenham, providing a bespoke marketing plan, advice and support to those thinking of making a move. Book online to secure a house valuation appointment that's convenient for you. At EweMove we work outside of 9-5 hours and are happy to do appointments on evenings and weekends; we understand that this is when it's most convenient for our customers and it's a popular option for viewings too. How my customers feel about the service I deliver in Cheltenham is incredibly important to me, EweMove have thousands of reviews from happy customers on Trustpilot (you'll see them dotted around my website). We are open and honest in everything we do, we operate a strict ‘No sale. No fee’ policy, so if your house doesn't sell you won't pay. We don't charge anything upfront and with EweMove there are no hidden fees either. If you're looking for a home to rent or buy in the area or have a property to rent or sell, please do get in touch. I'd love to discuss how I can help you move, it all starts with a house valuation.

Our team

Dan Jones

Director & Owner

Property Ombudsman Sales
Property Ombudsman Lettings
onthemarket
rightmove
Zoopla
Primelocation
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Property Brochure
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Property Brochure