Good customer service
(Translated by Google) Good customer service (Original) Buena atencion al cliente
From the outset Tamara was professional and enthusiastic. It is because of her that the sale went through, she was tireless in striving to get the best price for me as well as chasing other estate agents and solicitors. When she was not available Ellie stepped very ably into the fray. It was obvious that they knew my house and talked regularly about it. I cannot recommend Martin and Co highly enough. Absolutely fantastic, leaving other estate agents in their wake and showing them how it should be done!
Lettings were brilliant! So organised and so helpful! They are let down by the staff in property management, rude and not helpful, don't place calls with contractors in a timely manner at times.
Very unprofessional agent Matt. First showed us house Charles place Bury st Edmunds then took our "application" on the phone what it was name and what we earned. After 30mins got email that we declined! Second husband called about different property Northen rose close to arrange viewing, Matt never got back to him! Called again spoke to lady, she said Matt was busy and call us straight back what its never happened! And we noticed that both still on the market! Dont say that it is no record from to try contact you! I got emails with enquiries from myself Dovile Sherman to Martin and co!
Very unprofessional agent!
Be careful with your deposit. This company is very sneaky and will take at least half of it for 'cleaning' and minor damage which should come under wear and tear if you're an occupant of the house/flat for a certain period of time. They WILL NOT take this into account which is illegal. They will also avoid or defer discussions on the matter to other companies like DPS which makes it harder to claim your deposit back. They will also ignore black mould in a bathroom, even when asked to do something about it, and were slow to reply (weeks) on anything financial. Untrustworthy, unscrupulous and thieving.
They take the holding deposit and then forgot about you. Be carefull with those types of scam.
Unknown
Crescent House 28 Angel Hill, Bury St Edmunds, Suffolk, IP33 1UZ, East of England, UK, IP33
Website:
http://www.martinco.comLocated in the heart of Bury St Edmunds, we offer comprehensive property services including house sales, lettings, and property management and are proud to support buyers, tenants and investors across our local communities. Managing Directors and husband and wife team John Rushman & Linda Leong-Son, have owned Martin & Co Bury St Edmunds since 2004. As a landlord himself, John has first-hand experience of the property industry and along with his team, provides professional advice on all property matters, whilst ensuring everyone receives excellent first class service. As a team, we recognise the very varied needs of our landlords, tenants, sellers and buyers, and deliver a friendly and helpful approach that is tailor-made to suit every one of their needs. Bury St Edmunds is a popular area to live with many retail outlets, cafes, bars and restaurants. Whether you're looking to sell your home, purchasing your next property, or you're looking for an investment opportunity, please do get in touch with a member of our dedicated team. For all property enquiries or to arrange a valuation please call Martin & Co Bury St Edmunds on 01284 701511
No team information available
No memberships information available
No marketing information available
No memberships information available
No marketing information available