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Simply Let Dorset

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Excellent service throughout my tenancy so far. The team are always approachable, communicative and proactive in resolving any issues quickly. I appreciate how smooth and well organised everything is and I'd happily recommend them to others.

Reply from agent

Kevin, Thankyou for this review. We work hard in the background to keep organised, especially at busy times, like now with the renters rights work needed. Thanks for being a model tenant & keeping your home immaculate too, as we really look forward to doing perfect inspections on homes like yours. Jacky Owner

5.00 /5

Jacky and the team went above and beyond to get us in to our property, far more than any other letting agent would have done. Such a friendly, caring team. Thank you so much!

Reply from agent

Hi Hannah, thankyou for reviewing us. We do care & it is lovely to see it written down. I hope you are enjoying the new home. JACKY Owner

5.00 /5

Mia and Molly were both super helpful, patient and polite with helping us secure our new flat. So impressed with their service. Would recommend to anyone!

Reply from agent

Thank you, Charlie! We really appreciate you taking the time to leave a review and are delighted to hear that Mia and Molly provided such a helpful and polite service. I will be sure to pass your kind words on to them both. Best of luck in your new home.

5.00 /5
24.04.2026

what can I say about simply let Dorset. well all I can say is what an amazing team they are they are so friendly and helpful they find us a prefect home for me my partner and my son. always in contact with me and they was happy to help with everything nothing seems to be a trouble for them thank you so much for all the help Kelly

5.00 /5

Lovely people and they was helpful to find us a new home and they are friendly and could ask them everything and they was happy to help

Reply from agent

Kelly, thankyou for this review about my friendly, helpful team. We hope you are enjoying your new home! Jacky

5.00 /5

I had a truly wonderful experience with Simply Let during my tenancy from January 2024 to March 2026. From day one, the whole team has been incredibly supportive, approachable, and professional. Any concerns I raised during my stay were always addressed promptly and effectively, which made my time in the property smooth and stress‑free. Their support during my move‑in was excellent, and the same level of care continued right through to my move‑out. The checkout process was clear and handled with genuine fairness. I had taken care to leave the property in good condition, and it meant a lot that both the landlord and the agency appreciated this and returned my full deposit. A big thank you to Sam, Mark, Leon, Ebony, Jacky, Gemma, Tina, Julia, and the rest of the Simply Let team for being consistently helpful, kind, and supportive throughout my tenancy. I genuinely recommend them to anyone looking for a reliable and tenant‑friendly letting agency.

Reply from agent

Thiru, you are the first tenant this year that we have been able to refund a full deposit to because you read our move out checklist & actioned all points so the flat was clean & free of personal items. It was a pleasure to have you as a tenant & we wish you all the best in your relocation to take a new job. If ever you return to Dorset we would love to help you with another home! Jacky & Team Simply

5.00 /5

Friendly, knowledgeable and helpful staff. Thanks

Reply from agent

Hi Graham, Thanks for this, you can't say it simpler than that & we like simple at Simply Let! We have a few new faces & have been training for the past few months to ensure everyone has good knowledge & trys to help in friendly way, even if they need to refer to a more experienced member of the team for help and it is super to see this review! Jacky

5.00 /5

I cant fault simply let. We moved into to our rental home and they made us at ease with everything. They are great at communicating and getting back to us with information. After moving in we noticed the toilet needed fixing, I notified them in the morning and was fixed the same day. I highly recommend them.

Reply from agent

Tasha, thankyou for this feedback. We always try to get trades out fast to fix urgent issues like this. Also lovely to hear your move in process was smooth as I know you had a stressful time finding a new home after you were served a section 21 as your long term previous landlord was selling. Hope you enjoy your new home & are settling in well! Jacky & Team

5.00 /5

I had Gemma as my agent and she was amazing! Friendly! Super helpful with any questions. For the first time with a letting agency I felt respected as an individual and also given the time.

Reply from agent

Bryony thankyou for your review, its lovely to hear you felt respected & we were helpful on questions you had as our policy at Simply Let is be thorough before move in to make it a smooth process. I hope you are enjoying your new home 🏡 …

5.00 /5

A great letting agency. Team are friendly, professional and approachable. Rent rates are fair and in my case en-suite rooms are clean, value for money and convenient. Will use again in the future I’m sure!

Reply from agent

Nickee, thanks for this review & being a great communacative tenant in our Poole HMO too! Jacky HMOs are shared quality houses & ours have professionals sharing with bills included

Contact details
Sales Phone:

07824426134

Lettings Phone:

07824426134

Opening hours

Unknown

Address

23 Charborough Rd, Broadstone, BH18 8NE, UK, BH18

Simply Let Dorset LTD offers you a hassle-free and conscientious letting experience and was started by the owner Jacky over 20 years ago. We pride ourselves on making our property lettings service as simple as possible for our landlords and tenants. We are different as we do not wear suits, and we focus just on lettings, we do not do sales, and we offer a friendly, personal, caring, honest, transparent approach. We have strong ethics and a uniquely common-sense approach to letting and managing your property as if it were our own. Jacky the owner has 30 years of lettings experience and comes from a strong lending banking background. We are based in a home office in Charborough Road, just south of Broadstone centre so if you are a landlord who needs a company to let & manage your rental, or you are a tenant looking for a new home please contact us on 07824426134 or email us at info@simplyletdorset.co.uk and Team Simply Let will be keen to help you! For up to date news and properties please go to the homepage on this Website & click ‘Property Search’ on the homepage. Also check Zoopla as a video will be available there, and also check out our & like our Facebook page. We are proud to be a regulated member of My Deposits, CMP & The Property Ombudsman. We offer a 14-day ‘right to cancel’ cooling-off period policy, in line with Cancellation of Contracts Regulations 2008, as well as an in-house complaints handling policy. We also maintain a comprehensive liability insurance plan.

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