The best buying and selling experience I’ve ever had. The service was faultless—meticulous attention to detail and completely tailored to my needs. Every aspect of both the sale and purchase was handled with care and precision. If you’re tired of the old-school estate agency approach—just opening doors and hoping for the best—By Design offers a truly bespoke alternative. Highly recommended.

Will helped sell our previous home when he was at another company, so when he launched By Design, we didn’t hesitate to trust him with our off-market search for a new family home. He exceeded all expectations—discreet, thoughtful, and completely in tune with what we were looking for. We’ve just exchanged on our dream home in the perfect location—something we’d never have found without him. I’d never used a buying agent before, but it was worth every penny. I highly recommend Will and By Design without hesitation.

Could not recommend William enough! He sold my 3 bedroom terrace in Southville and the whole experience was seamless. Having dealt with many estate agents over the years, I can say without hesitation that William is in a league of his own. His communication is flawless, his attention to detail is exceptional, and the quality of marketing he delivers is truly second to none. Every aspect of the process was handled with professionalism, care, and a level of dedication that is rare to find in the industry. If you're looking to sell or buy in the Bristol area, I simply cannot recommend William and By Design highly enough.

Domstay has solely worked with William Swinburn for the last 10 years as quite frankly, he is the best property agent we have ever worked with. William is extremely personable, his natural people skills elegantly complement his professional knowledge and efficiency. Always going the extra mile, he delivers over and above expectations, is excellent at negotiating the best deal for your property and embrace’s all the complexities of property sales and lettings to ensure a smooth journey. He has been known to step in to avert a minor drama turning into a major crisis, for which we are very grateful. We shall be delighted to continue to work with William for the next 10 years and highly recommended him and his company. Marta Nowicka - Founder DOMstayandlive Ltd

I have had the pleasure of working with Will for over a decade, and I can say with complete confidence that I would not want to entrust my property to anyone else. He is consistently proactive, highly responsive, and exceptionally well-informed about all relevant regulations and updates. Most importantly, he provides an invaluable level of support and peace of mind. Living outside the UK, it is reassuring to know that every aspect of my property is in such capable hands.

Will is a fantastic networker, a great people person who really takes the time to understand his clients and their needs. He’s very driven & determined and no doubt WILL pull all the stops out to exceed your expectations.

We had been trying to sell our flat for nearly a year with a number of brand name agents with no luck. William was able to lock in a sale in just a few weeks, thanks to his highly engaged, personable approach, his extreme attention to detail and commitment. He went above and beyond, and we could not have been happier with his service. We would highly recommend him to anyone.

Outstanding and trusted service from start to finish, William is a true professional and shows a great attention to detail at every stage of the process and would highly recommend his services.

We had a fantastic experience selling our house in Southville with Will. From start to finish, it was refreshing to deal with just one person throughout the entire process. He got great photos taken and marketed it really well, he also personally conducted every single viewing. His communication was spot on and kept us informed at every step. Thanks Will. Highly recommend!