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Symonds & Sampson - Bridport

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Extremely helpful and efficient agency. Always kept in touch throughout our purchase. Excellent

Reply from agent

Thank you for your kind works, it was a pleasure helping you find your home and we hope you will be very happy there, best wishes from all the Bridport team

5.00 /5

I bought and sold through Symonds & Sampson in Bridport and I cannot recommend them highly enough. They were all so friendly, helpful and very efficient. Steve Allen and Daniel Magee gave great advice re my property for sale, my phone calls and emails were always answered promptly and they were good with feedback. Symonds & Sampson made a fairly stressful time of my life a much easier process to deal with. Thank you Steve, Daniel, Andrea, Kathryn and Jan

5.00 /5

We sold our flat and bought through Symonds and Sampson in Bridport and cannot recommended them highly enough. Daniel Magee was fantastic to us and although the process took longer than we had hoped (not the fault of Symonds and Sampson), we never lost confidence in Daniel and the team and they certainly did deliver for us!

4.00 /5

As a single person buying/selling a property I found Daniel Magee most reassuring and able to answer all my questions, thus giving me confidence to proceed.PositiveResponsiveness, Professionalism

Reply from agent

Dear Ann, It was our pleasure helping you move! We are so pleased that the sale went as well as it did. Best wishes, Dan

4.00 /5

So far so good , helpful and polite and encouraging, full up date when complete. 🙂 …

4.00 /5
22.07.2017
I have both sold and

I have both sold and purchased through Symonds & Sampson in Bridport (July 2017) and I would thoroughly recommend them. My property was hard to sell because it was 3 storey with very steep stairs for which there was no fix, but Steve came up with some excellent ideas to help me present the house at its best. Daniel and all the team were very efficient, always followed up viewings and he was a great support. Calls were always returned. Daniel especially helped me find my new home and when the solicitors on all sides were a little weak and petty, he was level headed and helped me find my way through. I noticed a marked difference for the better after the arrival in the Bridport office of Steve and then Daniel, so if you read a historic bad review, ignore it!

3.00 /5
Reply from agent

Dear Mrs Roach, thank you for your review. We are delighted to act as managing agents on your behalf. Best wishes from Sam and all the team

1.00 /5

I strongly advise to avoid like the plague! If you want to deal with an estate agent that respects you and your time don't bother with this branch. They have no common decency to communicate with you as an interested person in one of their properties and are happy to leave you hanging, waiting for a response (that you never recieve... ) However it's been a pleasure dealing with the Yeovil branch, this Bridport branch could do with learning a thing or two from them, such as communication and customer service skills. I've frustratingly had to leave one star to post this review which needs to be changed as I'd rather have left none at all. Complete waste of time!

Reply from agent

Dear Mr Collins, whilst Symonds & Sampson welcome and encourage feedback from our clients, we do not enter into dialogue on public websites, but will investigate any issues raised in a professional and most importantly, confidential manner. Please refer to our website for the appropriate course of action.

1.00 /5

I am constantly amazed by just how rude and unprofessional these people continue to be at every possible opportunityNegativeResponsiveness, Quality, Professionalism

Reply from agent

Dear Becky, our Head of Lettings has been in contact with you to rectify the issue over the utility account, thank you for your patience in this matter. Please do not hesitate to contact us if you have any further issues. Kind regards, Symonds & Sampson

1.00 /5

Was told we couldn't view a property unless we had an offer in place on our own house. Would not be very happy with this if my property was for sale with them . In previous purchasing have not come across this issue, and can only see this policy benifits the estate agent. As someone who has previously purchased and marketed with them, i would question this policy before considering them again.

Reply from agent

Dear Mr Blake, whilst we appreciate your frustration, please note that Symonds & Sampson closely follow the current NAEA Propertymark Coronavirus-19 protocol. The viability of virtual and physical viewings are discussed on a case by case basis to ensure both best service to our clients and the safety of all concerned.

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Address

23 South Street, Bridport, DT6 3NU, UK, DT6

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