Good Morning Joanne, Sorry to hear you have had issues arranging a viewing. Please can you email the branch manager Geoff Solly at gsolly@winkworth.co.uk so we can look into this and arrange a viewing for the property. Thank you.

Dear Alexstezim, We have been unable to verify your details on our system. If you would like to contact borehamwood@winkworth.co.uk with more details of your grievance, we will be able to look into your concerns accordingly. Thank you in advance.

Dear Paola, We are sorry you are unhappy with the deposit dispute process, but unfortunately this is standard process following the end of a tenancy. The outcome of deposit disputes is not made by ourselves but rather an independent adjudicator, we can only relay the claims which the landlord wishes to make. When a claim is submitted you will have the opportunity to provide your own evidence - to the contrary of what the landlord has laid claim for. A final decision will then be made in the coming days/weeks - at which point you will be notified. This decision is legally binding. We hope this helps clarify the situation.

Dear Valentin, We are sorry you are unhappy with the deposit dispute process, but unfortunately this is standard process following the end of a tenancy. The outcome of deposit disputes is not made by ourselves but rather an independent adjudicator, we can only relay the claims which the landlord wishes to make. When a claim is submitted you will have the opportunity to provide your own evidence - to the contrary of what the landlord has laid claim for. A final decision will then be made in the coming days/weeks - at which point you will be notified. This decision is legally binding. We hope this helps clarify the situation.

Dear Ms Levene, I am sorry to hear that you are disappointed by your experience with Winkworth. Having reviewed the issues you raised, I feel they are without merit and I am pleased to say that I am happy with how my colleagues have conducted themselves throughout the tenancy. Winkworth