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Whitegates Sefton

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I bought the house I just sold with Whitegates over 10 years ago. I now live overseas so it was easier for me to use someone I’d had a positive experience with before. I phoned on the off chance and spoke with Tom Simpson. I was up front with him straight away and told him I did not want any b***s*it. I lived overseas so I did not want any hassle. Tom gave a really fair and realistic valuation of the house. I had about 15 viewings within about 2-3 weeks. And I got a realistic offer within about 3 weeks. Unfortunately through absolutely no fault ofTom/Whitegates the sale took the best part of six months. During this time Tom- and I think the manager- James literally could not have done anything more. Tom especially kept me up to date every day/week or whatever it took and I knew he felt as frustrated as I did with the lack of professionalism and contact from the solicitor. About 3/4 moths ago the buyers brought up an issue with the roof. Tom went to the property the day the roofers were there and sent me pics on WhatsApp which I really appreciated. Could not fault Tom at all. When he was on days off James Lacken stepped up and kept me up to date. Throughout this transaction - which took probably 2-3 months longer than it should have. I would never have known this, too. Remained professional, courteous and completely upbeat through Highly recommended

5.00 /5

I cannot recommend Whitegates Sefton enough. Tom and James have been nothing but helpful, understanding, patient and efficient since day one. Our solicitor wasn't the most helpful or the greatest at communication at times, however, Tom and James went above and beyond at keeping us updated and ensuring our purchase went as smooth as possible. One of the best companies I have had the pleasure of dealing with in a long time. Thank you Whitegates Sefton!

Reply from agent

Hi Hannah! thankyou for your lovely review! I have passed this onto the team for you! - Thanks, James Lacken

5.00 /5

I purchased my new home over the past couple of months and really appreciate all the help and support given to me throughout. As a first time buyer I didn't know what the hell I was doing to be very honest, but my main point of contact (Tom Simpson) was always calm and helpful when I needed help. Everyone told me moving home is one of the most stressful things you can do, and yeah it is, but Tom managed to take some of the stress out of it for me Thanks

5.00 /5

Tom, James and the team were great in getting our first home sorted for us as ASAP.

Reply from agent

Hi Joe! Thankyou for your lovely review! I have passed this onto the team for you! - Thanks, James Lacken

5.00 /5

I purchased my new home over the past couple of months and really appreciate all the help and support given to me throughout. As a first time buyer I didn't know what the hell I was doing to be very honest, but my main point of contact (Tom Simpson) was always calm and helpful when I needed help. Everyone told me moving home is one of the most stressful things you can do, and yeah it is, but Tom managed to take some of the stress out of it for me Thanks

Reply from agent

Hi Ste! Thankyou for your lovely review! I have passed this onto the team for you! - Thanks, James Lacken

5.00 /5

First class service I would highly recommend. Huge huge thanks and appreciation to Tom and James. A difficult situation for me based in Spain, helping my elderly father who is house bound sell our old family home in Litherland. Tom and James were super professional and efficient, and also so understanding, empathetic and went out of their way to support me and my father along the journey. I cannot thank them enough. They marketed the property brilliantly, secured us a buyer at the price we wanted, really quickly, liaised with us throughout the journey, and ensured we were kept up to date. THANK YOU so much. I would highly recommend you to everyone I know.

Reply from agent

Hi Gillian thankyou for your lovely review! I have passed this onto the team for you! - Thanks, James Lacken

5.00 /5

We have just bought our first house through whitegates sefton, I have to say we didn't know much about what we were doing but Cameron and Tom were amazing with helping us out and talking us through everything. They were always on the other end of the phone if we had questions about anything and went above and beyond for us. Would definitely recommend whitegates!

Reply from agent

Hi Lesley! Thankyou for your 5* review! I have passed your comments onto the sales team! Kind Regards James Lacken Branch Manager

5.00 /5

Cameron and Tom at Whitegates we’re great organising the letting of my dads property. Nothing was too much trouble, communication was great. They took the stress out of letting - thanks

Reply from agent

Hi Julie! Thankyou for your lovely review! I have passed this onto the team for you! - Thanks, James Lacken

5.00 /5

Can't really fault Tom or Cam at Whitegates. Communicated with weekly check-ins at the end of each week while we were getting the purchase off the ground, to see how we were getting on and let the sellers know. Then helped with any additional resources we needed to get through to completion. Managed to get the sale through in just under 8 weeks. Which is pretty good these days.

Reply from agent

Hi Matt, Thankyou for your 5* Review! I have passed your comments onto the sales team! Kind Regards James Lacken Branch Manager

5.00 /5

Tom was really helpful from the get go. From when i decided to put my house on the market he explained everything to me so I understood the process. The first buyer pulled out near the end of the process and Tom reassured me they would get another buyer, which they did straight away. Sale all went straight forward this time and completed today. Thanks again :)

Reply from agent

Hi Amanda, Thankyou for your 5* review! I have passed your comments onto the sales team & Tom! Kind Regards James Lacken Branch Manager

Contact details
Lettings Phone:

0151 2030325

Opening hours

Unknown

Address

9 Harris Drive, Bootle, Merseyside, L20 6LD, UK

If you're looking to sell your home fast and get the best price you're in the right place. Whitegates have built our reputation over five decades by helping homeowners move quickly. Here's how we can help you: 1. As local experts, we give you the very best advice to market your home 2. We pioneered 'No Sale, No Fee' selling, to take away all of the risk from selling 3. Our established brand is trusted, so we can deliver buyers to your door helping you to sell quickly We've forged our reputation on helping people sell their homes fast whilst using our experience to always achieve the best possible price. Our friendly team will be working hard on your behalf. We know Bootle inside out and when it comes to selling a home that's crucial. Your buyers might want to know about the local area, parks, and schools. Living and working in Bootle means we can put your buyers at ease and answer all of their questions. Feel free to check out some of the reviews below from just a few of the hundreds of sellers that we've helped move on. Feel free to pop into our welcoming branch for a chat, or you can call us, or of your ready to get going you can book a free no-obligation valuation at your home.

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