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Martin & Co Blackpool

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
3.00 /5

Not too bad but the guy was extremely pushy to make us put a deposit without seeing the flat

2.00 /5

I really do not know this letting agency. But for some reason they take on business from landlords who still like to discriminate against people who may be on benefits. "Working guarantor" required for those who claim benefits???? How unlawful and discriminatory does that sound. This agency sounds like it is best avoided. And why do the girls who work in this office class themselves as managers????

1.00 /5

If you want to waste your time and money only! Misleading informations, horrible customer service, lack of communication. They rent out a property hazardous to heath no regard to people’s condition what so ever . They just take your money ,then good luck getting it back! I am 8 month pregnant starting a court process with them! Horrible experience.

Reply from agent

Dear Zsuzsi, Thank you for taking the team to feed back your experience. As per our ongoing email discussion, we do not agree with the points you have raised in this review, however we will continue to work with you directly to seek a resolution.

1.00 /5

Don't go with these they give eviction notices every 6 months for wanting repairs done as they won't fix them just kick you out. Rubbish place, pay my rent all time and they have given me 4 eviction notices. Do not rent of them at all

1.00 /5

Avoid at all costs. The properties are not inspected before new tennents move in, we moved into the house over a month ago now 14th May 24 and it has been confirmed by Faye when we visited the office the other week that it was last inspected August 23. There was damp in the spare bedroom which we were told would be sorted asap it took a month to arrange this to be addressed, when we moved in we found damp and fluffy mould in the kitchen which we reported and is still outstanding and a number of other repairs which have been outstanding since before we moved into the property which the agents and the landlord don't seem to have any intention of dealing with and have simply been removed from the outstanding repairs on our account - the damp in the spare roon being the only one that anything is finally being done about. It takes days for them to respond to emails and furthermore I sent a formal complaint about this to the assistant manager Caitlin over a month ago now - the complaints procedure states that you should get an acknowledgement within 3 working days, I sent this 24/5/24 it is now 27/6/24 and I have had no response to date. Do not rent with Martin & Co all you will get is stress and I will continue to let everyone I know know that this is the sort of experience they can expect if they do.

1.00 /5

Rented a property with these, and the central heating did not work, place was full of damp , leak in roof a window had a bog hole ...reported numerous times ..severely let down ...i will never ever go private again after this experience

1.00 /5

SCAM artists i paid £138 for a holding deposit and because i failed credit check they have refused to give my deposit back. Im now £138 down! i will be taking this further

Reply from agent

Hi Chloe, We do ask applicants before we put them on referencing if they will pass a credit check. Unfortunately if you did not disclose that information to the team and subsequently failed your referencing the holding deposit is non refundable as per the terms and conditions you signed before you paid. The portal which we use for referencing charges us per check therefore this is retained to cover those expenses. Many thanks,

1.00 /5

Avoid at all cost very rude and didn't want to help refused to answer letters

Reply from agent

Hi Clare, Thank you for your review. Please can you email me at caitlin.bickerstaffe@martinco.com with some further details and i can look into your complaint and take action for you, as we take all feedback very seriously. I look forward to hearing from you, - Caitlin, Assistant Manager

1.00 /5

Rang to ask to view a property but no answer.I left a message but next day when they still hadnt returned my call I rang again. This time spoke to lady who tried to put me thru to sales.She said someone would ring me back. This was 5 days ago. So the person in the bungalow in Byland Close I would have dearly loved to have viewed your property

Reply from agent

Hi Yvonne, Thank you for your review. We profusely apologise that the phone lines have been busy as of late, we are short staffed due to sickness and the volume of calls has been a lot higher than normally lately. If you do still wish to view the property please can you email me directly caitlin.bickerstaffe@martinco.com and i can arrange this for you. Again our apologies, -Caitlin, Assistant Manager

Contact details
Sales Phone:

01253 708911

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 13:00
Address

119 Highfield Road, Blackpool, Lancashire, FY4 2JE, UK, FY4

We specialise in residential lettings and house sales in Blackpool and surrounding areas - providing specialist advice, to buyers, sellers, tenants, and investors alike. Martin Hetzel is the Director at Martin & Co Fylde Coast. Along with his team, Martin has a passion for property and enjoys the continued reward of finding the perfect property for each customer. Blackpool is renowned for its Tower and Pleasure Beach, and is also popular amongst the Buy-to-Let investors, with many customers across the UK choosing to invest in property in the town. With our exceptional local knowledge, you'll receive the very highest standards of service at all times. If you're looking to buy or invest in property, the team at Martin & Co Fylde Coast will guide you through the whole process from start to finish. Please get in touch. For all property enquiries and to arrange a valuation, please call Martin & Co Fylde Coast on: 01253 708911

Our team

Faye Strutton

Caitlin Bickerstaffe

hayley king

Joe Dockerty

Jack Parry

Jenna Parry

Association of Residential Letting Agents
Tenancy Deposit Scheme
Residential Sales Redress Scheme and OFT Approved Code
OFT Approved Estate Agent Redress Scheme
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure