They do not even deserve one star but unfortunately that is the minimum. I asked them if I have questions about the flat will they wait until I get the answers or they rent out to the first person who puts down the deposit. They said they wait of course. That was a big fat lie. Asked my questions about the property, but they were lazy to even ask the landlord they just lied their face off. Free parking and visitor parking does not excist in the property. Why is it so hard to write an email or call the landlord to get the right answers is beyond me. If the staff there can not do even this they should not be working there. But the cherry on top is that ok I give up because i will not get any answers i just want to rent the property. Then comes the answer that oh sorry it is rented out a couple of days ago. So it looks like Intercounty is full of lazy lieing employees. I hope someone will do somkething about this service because it is truly dreadful. I did not thought i had to continue this thread, but the service went from bad to worse. From the zero star I would like to go to minus 5 now. Just because I receive a dreadful service and I dare to speak up about it now the people there are being even more difficult. I am sorry, but your job is not hard. If you do not want bad reviews than maybe treat your customers right. Not talking to me, forgetting to call me and "accidentally" loosing my papers is just petty. Do your jobs properly or change jobs. I bet it is not hard to find people to replace you who actually does the job. Literally anyone from the street could do a better service than you are at this moment. There are just too many "accidents" and "mistakes" since I talked to you. Looking forward to hear your excuses this time around!
Intercounty - Bishop Stortford
21 North Street, Bishop's Stortford, CM23 2LD, UK, CM23
Featured
Reply from Intercounty - Bishop Stortford: Thank you for leaving your review. As discussed on the phone, I am very disappointed to hear how you have been left feeling after your experience.
I take on board your thoughts that our communication throughout the process could have been better and I apologise for any stress and inconvenience this would have caused.
When you raised your queries with us, we checked the information with the landlord. However, as they are overseas, it took several days to get a response. Upon receiving the answers, you had further queries, which we again had to check with the landlord. At this point my colleague did ask if you wanted to make an offer, which you didn’t wish to do at the time.
Unfortunately, the property had a great deal of interest from the open day and rather than wait, the landlord decided to accept one of the offers they had received.
I appreciate the frustrations this has caused you. We will endeavor to assist you in finding a new property to move to.
About Intercounty - Bishop Stortford
No about information yet.
Website: http://intercounty.co.uk
Memberships and portals
