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Ark Lettings

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Following reviews are ordered by highest rating
1.00 /5
04.05.2016
AVOID ARK LETTINGS!

Absolutely awful experience with this Letting Agency. They're extremely helpful (or at least seem to be) to begin with, but once you're all moved in - you're on your own. We had a problem with rising damp. E-mails were ignored and calls not returned. My wife ended up quite ill will all sorts of chest problems and ultimately wound up in hospital with pneumonia. Naturally, we chose not to renew our tenancy. They then had the nerve to try and charge us for not reporting the damp problem!!! Thankfully, we kept the email trail as proof so they had to drop it. They then insisted we paid for the flat to be deep cleaned by a firm they recommended (a close friend of theirs as I later learned ) but the quote they gave us was extortionate so I found another reputable firm who charged a fraction of the price. Long story short, they were as awkward as they could possibly be and tried all manner of ways of deducting money from our deposit. In the end, the DPS got involved and helped us to get our money back but only after a year of fighting. Please, please do not touch ARK LETTINGS with a barge pole, you'll regret it!

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121 Suffolk Street, Birmingham, West Midlands, B1 1LX

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