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Reside Bath Limited - Bath

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

The team at Reside were amazing to work with. Responsive, thorough, helpful, prompt, friendly, reliable. We worked with Toby, Stacey, Lisa, and Peter and couldn't have asked for a better team to help us move to Bath.

Reply from agent

Thank you very much, Geena; I am glad the move went smoothly and hope your new home will work well for you. - Toby

5.00 /5

A friend and I were really struggling to get responses from various agencies to book a 2 bedroom property in Bath; we probably weren't taken seriously since we are students - weeks went by and we had terrible luck as we couldn't secure a property. The minute I placed an inquiry for a property being managed by Reside, I got such a swift response within minutes! Within a day we booked an online viewing, we even briefly got to speak to the landlord and booked the property a day after the viewing (upon our offer being successful!) Special mention for the agent dealing with our case Lisa Franklin - she was so responsive and so accommodating, we missed out on another property but she immediately suggested another one! With other agencies we had to call every hour to try and get a hold of someone but with Reside we didn't even make a single call - their service was so efficient, so responsive, professional but also friendly! It felt good to be treated like a valued customer rather than being dealt with coldly. We are really grateful and highly recommend Reside Bath!

Reply from agent

Thank you Mannal, it was a real pleasure to help you find your new home. I'm sure you're going to love the apartment! - Lisa

5.00 /5

I had an incredibly positive experience as a tenant with Reside Bath from start to end. The team are welcoming and are fast to respond to any issues and queries. How they handle the initial communication, checks, etc. was particularly impressive which made the whole move process much less stressful. I will check Reside first should I return to the area in the future. Thank you Reside.

Reply from agent

Hi Frankie, I'm so glad that your experience was a positive one. All the best for the future. - Alexa

5.00 /5

Me & my boyfriend have been really impressed with the service that we have received from Reside since moving into our lovely little flat. After years of renting privately in Bristol, we decided to go through an agency on our move to Bath & couldn't be happier that we are now with Reside. They have always been super quick with answering any queries/responding to emails and earlier this year when our boiler went down for a couple of weeks, they delivered heaters to our door & organised maintenance really quickly. Lisa in particular has been incredibly helpful and even dropped a key round to our house when I stupidly locked myself out! We are very grateful to all of the team for making our experience seamless. Thank you!

Reply from agent

Thank you so much, Bella; I'm glad you are happy in your new home. - Lisa

5.00 /5

The team at Reside have been finding me tenants for my two rental properties for a few few years now. They have been incredibly helpful and supportive even though I manage the properties myself. I would thoroughly recommend them and would like to especially mention Ben, Toby and Lisa; not forgetting Alexa and Mark too!

Reply from agent

Many thanks, Justine; it's always a pleasure to deal with your properties. - Toby

5.00 /5

I can’t stress how happy I have been with the service from Ben and the team at Reside. I wouldn’t go anywhere else.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you so much, Alan, I'm delighted we were able to help. - Ben

5.00 /5

Very responsive, proactively solving issues and open questions (e.g. called the council for a definitive answer), highly professional and generally "on it".PositiveResponsiveness, Quality, Professionalism

Reply from agent

Hi Florian, thank you so much; I'm really pleased we were able to help. - Lisa

5.00 /5

We have just moved into a house managed by Reside and the process has been very smooth. Our queries were always addressed promptly and professionally and we are looking forward to our time in the property.PositiveResponsiveness, Professionalism

Reply from agent

That's very kind of you Ben, thank you; I'm glad the move went well. I hope your stay at the house is a long and happy one; don't hesitate to let us know if we can help at all. - Toby

5.00 /5

Reside helped up moved sensibly recently during a difficult time. Lisa in particular was great. She answered the million questions I had and made the whole process easy. I would recommend.PositiveResponsiveness

Reply from agent

It's been a pleasure, Jayne! I'm glad everything has gone well. - Lisa

5.00 /5

An excellent service right from the start. Helped us find the right place for a medium term stay, liaised with the landlord, completed all the checks, and had us sorted within a few days. We were treated with understanding and respect throughout.PositiveQuality, Professionalism, Value

Reply from agent

Thank you, Peter. I'm so glad the apartment has worked well for you. - Lisa

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Address

24 Barton Street, Bath, BA1 1HG, UK, BA1

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