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Belvoir - Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.90 /5
24.12.2020
Great service start to finish

When deciding to sell our home earlier this year we chose to use the Estate Agent Belvoir. We had considered online agents but felt a traditional agent would be better for us due to the fees being paid on completion. Jamie Bennett came out to do a valuation and explain the processes and fee structure, which we thought was very reasonable and competitive. My wife and I were very impressed with his punctuality and professionalism, and general friendliness when dealing with our inexperience. Jamie then booked in for the photos and returned with a very impressive camera system that captured fantastic images of our property. Once all pictures were done the property went to market and we very quickly had a number of interested parties. We accepted a full price offer 3 days after the house being on the market. Jamie even talked us through the positions of each of the buyers to help us make the most informed decision. Once we had accepted the offer we then began dealing with the Belvoir Move Manager Natalie Painter. Natalie was very helpful and courteous, and kept us updated on everything that was going on with the sale. Additionally, Natalie also kept us updated with the whole chain, and when some of the chains solicitors were having communication problems, she stepped in to keep the whole process moving. Had it not been for Natalie I think that we would not have completed before Christmas, or may have even lost the whole sale. Due to delays my wife and I had decided to break the chain for our onward purchaser ourselves, but Natalie still spoke with our purchase chain to give us updates on their progress. Being honest we had more updates from our Agent than the sellers Agent. Once we got to completion Natalie gave us all of the information we needed to make this as seamless as possible, and even provided suggestions on who to contact post sale to ensure all relevant parties were updated. Again very helpful as there were several we had not considered ourselves. Overall the service provided by Belvoir was exceptional, especially from Jamie and Natalie, and should we have need of an Agent again in the future we both hope that Belvoir, Jamie and Natalie would be there to help.

Reply from agent

Martin, thanks very much for this. It's unusual for someone to be quite as comprehensive; it seems like you've been impressed with the entire team and the whole process. Good luck in your new home. Mike Jones

4.80 /5
28.05.2022
Help with a stressful move

The whole Belvoir experience was a positive one, Natalie was especially helpful and supportive. She tirelessly chased on our behalf to speed up the long process our new house builder was taking. She supported and advised at every turn and this was much appreciated.

Reply from agent

Pauline, thanks for taking the time to leave this review. Moving house can be very stressful and we're glad to hear that you found our support so beneficial. Good luck in your new home.

4.80 /5
04.06.2021
Amazing times with Belvoir Basingstoke

My overall experience with Belvoir has been great! From moving in to years of constant communication and to the lovely Jo Jones ensuring my check out and return of my deposit went smooth and easy. I wish Belvoir had a property at this time because I really did not want to leave the amazing service. Well done to everyone at Belvoir Basingstoke.

Reply from agent

Lola, thanks for taking the time to leave this review. We only wish that we'd had something suitable for you to move into. Best of luck in your new home.

4.80 /5
08.03.2021
Great agents

Sarah Jane, Natalie and the team at Basingstoke did a great job for us They helped push the sale through, kept us informed and nothing was too much trouble Happy to recommend them to anyone selling in Basingstoke

Reply from agent

Mark, thanks for taking the trouble to leave this review. Glad that everything went well and we're very pleased to learn that you've been so happy with our efforts. We wish you all the very best in your new home. Mike

4.70 /5
21.06.2022
Excellent Service

I have been dealing with Natalie Painter Move Manager from the Basingstoke office. My case had many complications that Natalie dealt with on my behalf. Every time I called her, she took the time to explain what the problems were in a friendly professional way. I looked forward to speaking to her, she cheered me up when I was feeling frustrated and stressed with the procedures.

Reply from agent

Ann, thanks for taking the time to leave this review. We're very glad to learn that you've been so happy with our service and that Natalie was able to cheer you up!

4.70 /5
04.02.2022
Efficient and effective

The letting team have been professional, efficient, helpful and extremely courteous in helping me register my flat and then finding a new tenant. I would thoroughly recommend them.

Reply from agent

Martin, thanks for taking the time to leave this review. We strive to provide a very good experience at every opportunity and we're glad to learn that we have succeeded in your case.

4.70 /5
19.11.2019
Park Home Sale

Reply from agent

Steve, thanks for leaving this review.

4.60 /5
15.10.2022
Sale of Rental property

This was the second rental property we have sold through Belvoir. Once again the Sales team were excellent, and two offers over the asking price were achieved in two days. Natalie did a great job in chasing the solicitors and keeping us informed, though I don't know how she manages to cope with the frustrations of that task! We are now out of the rental market, but I would recommend Belvoir for both Lettings management and sales.

4.60 /5
01.04.2022
A very experienced company.

A very good response from our our initial enquiry to our completion. Both Sarah-Jane and Natalie kept us informed on progress although the sale. I would recommend this company to any person looking to sell a property.

Reply from agent

Peter, thanks for taking the time to leave this review. We're pleased to learn that you have been so happy with our service.

4.60 /5
22.06.2021
Sale of flat

Very happy with the sale of my flat and the help from all the team, especially Mike and Natalie

Reply from agent

Sally, thanks for taking the time to leave this review. We're all very glad to hear that it finally completed.

Contact details
Sales Phone:

01256 809807

Lettings Phone:

01256 808116

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:00
Address

10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21

About

No matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.

Our team

Jo Jones

Property Assessor

Emily Mills

Sales Negotiator

Kate Shore

Lettings Manager

Kirsty Ross

Maintenance Co-ordinator

Brian Linehan

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure