When deciding to sell our home earlier this year we chose to use the Estate Agent Belvoir. We had considered online agents but felt a traditional agent would be better for us due to the fees being paid on completion. Jamie Bennett came out to do a valuation and explain the processes and fee structure, which we thought was very reasonable and competitive. My wife and I were very impressed with his punctuality and professionalism, and general friendliness when dealing with our inexperience. Jamie then booked in for the photos and returned with a very impressive camera system that captured fantastic images of our property. Once all pictures were done the property went to market and we very quickly had a number of interested parties. We accepted a full price offer 3 days after the house being on the market. Jamie even talked us through the positions of each of the buyers to help us make the most informed decision. Once we had accepted the offer we then began dealing with the Belvoir Move Manager Natalie Painter. Natalie was very helpful and courteous, and kept us updated on everything that was going on with the sale. Additionally, Natalie also kept us updated with the whole chain, and when some of the chains solicitors were having communication problems, she stepped in to keep the whole process moving. Had it not been for Natalie I think that we would not have completed before Christmas, or may have even lost the whole sale. Due to delays my wife and I had decided to break the chain for our onward purchaser ourselves, but Natalie still spoke with our purchase chain to give us updates on their progress. Being honest we had more updates from our Agent than the sellers Agent. Once we got to completion Natalie gave us all of the information we needed to make this as seamless as possible, and even provided suggestions on who to contact post sale to ensure all relevant parties were updated. Again very helpful as there were several we had not considered ourselves. Overall the service provided by Belvoir was exceptional, especially from Jamie and Natalie, and should we have need of an Agent again in the future we both hope that Belvoir, Jamie and Natalie would be there to help.
The whole Belvoir experience was a positive one, Natalie was especially helpful and supportive. She tirelessly chased on our behalf to speed up the long process our new house builder was taking. She supported and advised at every turn and this was much appreciated.
My overall experience with Belvoir has been great! From moving in to years of constant communication and to the lovely Jo Jones ensuring my check out and return of my deposit went smooth and easy. I wish Belvoir had a property at this time because I really did not want to leave the amazing service. Well done to everyone at Belvoir Basingstoke.
Sarah Jane, Natalie and the team at Basingstoke did a great job for us They helped push the sale through, kept us informed and nothing was too much trouble Happy to recommend them to anyone selling in Basingstoke
I have been dealing with Natalie Painter Move Manager from the Basingstoke office. My case had many complications that Natalie dealt with on my behalf. Every time I called her, she took the time to explain what the problems were in a friendly professional way. I looked forward to speaking to her, she cheered me up when I was feeling frustrated and stressed with the procedures.
The letting team have been professional, efficient, helpful and extremely courteous in helping me register my flat and then finding a new tenant. I would thoroughly recommend them.
This was the second rental property we have sold through Belvoir. Once again the Sales team were excellent, and two offers over the asking price were achieved in two days. Natalie did a great job in chasing the solicitors and keeping us informed, though I don't know how she manages to cope with the frustrations of that task! We are now out of the rental market, but I would recommend Belvoir for both Lettings management and sales.
A very good response from our our initial enquiry to our completion. Both Sarah-Jane and Natalie kept us informed on progress although the sale. I would recommend this company to any person looking to sell a property.
Very happy with the sale of my flat and the help from all the team, especially Mike and Natalie
10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21
Website:
http://belvoir.co.ukNo matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.
Property Assessor
Sales Negotiator
Lettings Manager
Maintenance Co-ordinator