Excellent service from all the team at Ewemove especially from Mark and Grant. Mark provided first class service even after our move was completed. He eliminated all the stress that usually comes with a house move. Queries answered very promptly with an added personal touch. In my opinion, by far the best estate agent .
Thanks to Mark Holmes who made our first home purchase such a breeze. Mark helped us every step of the way and was very quick to deal with us from initial enquiry (out of hours) and always kept up to date up until we opened the front door. I will go to Mark in the future as he has made the whole buying process enjoyable, easy, efficient and has always given us genuine care throughout. Mark has also convinced me through his actions and all of his help, that I won’t need to deal with anyone else in the future.
We used ewemove in Basingstoke to sell our house. I’d heard some horror stories about moving but the whole experience was very positive. Mark, our agent, couldn’t have been more proactive and helpful. In the end the whole experience went like a dream. Thanks to ewemove and Mark Holmes.
We have been pleased with the service we got form Bradley, Ewe Move. He was very helpful and professional through out the whole process. From the valuation of our property, placing it on the market to completion. Very easy to communicate with, I would highly recommend their services.
Bradley has been amazing since the start, alway replied to every message or question. It made our experience of buying our first house as smooth as possible! Well done Brad 👍🏻 …
We recently purchased a property though ‘Ewemove Lettings’ Basingstoke and the entire experience was excellent. They were very supportive and responded promptly whenever required. Great experience dealing with ‘Ewemove Lettings’ specially ‘ Nick Redman’ and ‘Mark Holmes’, in particular are very attentive. I was kept informed during the entire process, and they took care of most things which made the process very easy and seamless. I was new for the process hence had many basic questions and Nick always answered all my questions with patience and with a smile, always ready to help and provide details on time. I was really pleased with the service Nick and Mark provided they were always on hand to answer any phone calls and query's any time Of the day with straight to the point helpful and informative advice.
Myself and my Partner are extremely happy with the service we received at EweMove. Bradley Archer has been very professional and efficient throughout the whole process. We couldn’t be happier with our purchase, thank you so much!
We honestly cannot fault the service from EweMove Basingstoke, and Mark Holmes who looked after us from the minute the viewing was booked, until move date and beyond. Having booked an appt via the 24hr online chat at 6.30pm Saturday(To my surprise, a real person responding, taking basic info to pass on) I had a courtesy call within 10 mins from Mark, who had read the transcript of the chat, and rang to introduce himself, and tweak the time to suit us better. The valuation process a couple of days later, was simple, set expectations, and gave tips on how to present our 'house' not 'home' for sale, by removing personal stuff so buyers could visualise it as their own. Mark handled everything, from arranging the photo, video and drone shoot 3 days later, to the 2 open days the following week. All we had to do was make the house look lovely, and go out and leave the hard work to him. A Whatsapp group was set up to keep us in the picture and for us to ask anything we wanted, literally whenever we wanted. There were 9 viewings, 4 offers and a very quick acceptance. Mark literally took over from that point. Throughout the process, he was always totally aware of what stage we were at, was constantly on the phone or messaging the Solicitors, other parties/solicitors involved in the chain, and able to keep us calm in the latter stages when there were the inevitable delays or hiccups with searches or other parties. Mark had always said that whatever time we needed to message him, if he could answer straight away, then he would, if not as soon as possible. We really didn't expect literally an 'all hours' service, but sometimes needed to message late evening ready for the next day if we were going to be working. Invariably, we got an answer straight away. There were delays right up to completion due to other parties in the chain, and exchange really was 11th hour, but again, Mark was 'on it', chasing everyone and keeping us in the picture. He really lived through every moment of this move with us, and we had quite a lot of banter & humour along the way to relieve the stress. We always felt like we were his No 1 priority & truly believe if it hadn't been for Marks efforts, chasing up the other parties, this move might never have come to fruition. When comparing this moving experience with previous experiences with High Street or online agencies either as a buyer or seller, there really is no comparision. I would 100% recommend Ewemove as a company - their ethic of looking at what service people actually need and delivering exactly that, rather than the traditional High Street 9-5 service which means they are not available when the normal working person wants them, is priceless. For anyone in the Basingstoke area, if you have Mark Holmes looking after you, you can have every confidence that you will be in very safe hands, knowing that he is keeping things moving in the right direction from day 1 until move date and beyond. Fantastic service. :-)
Will definitely recommend Mark from Ewemove who is extremely prompt in responses and very clear in the transaction. He has helped a lot to chase all stakeholders when the timelines were pretty tight. We would advise all our friends and colleagues to approach Mark for any estate transactions going forward.
Brad was brilliant from minute one of asking for a valuation. Explained everything really well of the process how it would work and offered anything to help. The photos were exceptional and presented our home in the best possible light to bring in viewings. After that it was all very easy because of the service Brad and Ewemove offer!
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Grove House, Lutyens Close, Basingstoke and Deane, Hampshire, RG24 8AG, South East, UK, RG24
Website:
http://ewemove.comHi, we're Mark, Robert, and the team, your EweMove personal agents! Nice to meet you... A little bit about us, we opened the office in March 2017, and have gone from a double act to a team of 10 in the short space of 7 years! The team have all known each other for several years, and all work together as Branch Directors doing the same job - this means you are not passed around from staff member to staff member, you actually get a dedicated personal agent who knows your home moving journey inside out, you also have the benefit of one point of contact throughout! We've got tons of history and experience between us, we've been agents for what feels like forever, so we know exactly what it's like to get a bad one! We knew that the people of Basingstoke deserved a better experience when moving home, so we founded our EweMove branch! Now we can be innovative and put you first, imagine that!? You'd be amazed how much more you enjoy your home-moving journey when you're treated like a real person, rather than a number. It's why we're rated five stars on Google from our hundreds of happy customers! Our knowledge and marketing is what really makes us stand out, with professional photography and videos produced on each home we list. In 2023, our amazing team moved over 550 people in and around Basingstoke! You could be next...
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