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EweMove Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Recently purchased a house with Ewemove. Mark was a pleasure to deal with, even when I threw a spanner in the works….! Sorry Mark! All worked out in the end! Highly recommend:)

Reply from agent

Hey Jodi, appreciate you taking the time to leave a review! You have brought an awesome house - and I think you and the whole family will be really happy there for years to come! How exciting!

5.00 /5

We would like to thank Mark Holmes and the entire Ewemove team, who we used for the sale of our property. Mark was very helpful and guided us through the entire process, and while there were some challenges, he kept us informed at all times, offering sound advice. Mark let us know what we needed to do to maximise the potential of our property, and after following his advice, we were offered more than the asking price. He also advised us with mortgage brokers and solicitors who were also fantastic. It's hard to find genuine, passionate people who love their work and are always willing to help (even when on holiday), and we are more than happy to recommend Ewemove.

Reply from agent

Hey Rojen, really appreciate you and Ash spending the time to leave a review - it was such a pleasure to work with you guys, and you really helped make this so easy for everyone! Everyone here in the office wishes you well in your new home, once you finally get moved in!

5.00 /5

Mark and his team were amazing! I hadn’t move in nearly 20 years so had no clue what I was doing ! - Mark was so supportive and always willing to help and kept me informed throughout the process. They also managed to get over the asking price which was a bonus!! But regardless of the money I would totally recommend ewemove Basingstoke they are fab !!

Reply from agent

Hi Hayley, thanks so much for the review! Mark and the team at EweMove Basingstoke were over the moon to get you moved, especially after a few false starts! Thank you for being such a patient and brilliant client to work with, it was an absolute pleasure to help you

5.00 /5

We honestly cannot fault the service from EweMove Basingstoke, and Mark Holmes who looked after us from the minute the viewing was booked, until move date and beyond. Having booked an appt via the 24hr online chat at 6.30pm Saturday(To my surprise, a real person responding, taking basic info to pass on) I had a courtesy call within 10 mins from Mark, who had read the transcript of the chat, and rang to introduce himself, and tweak the time to suit us better. The valuation process a couple of days later, was simple, set expectations, and gave tips on how to present our 'house' not 'home' for sale, by removing personal stuff so buyers could visualise it as their own. Mark handled everything, from arranging the photo, video and drone shoot 3 days later, to the 2 open days the following week. All we had to do was make the house look lovely, and go out and leave the hard work to him. A Whatsapp group was set up to keep us in the picture and for us to ask anything we wanted, literally whenever we wanted. There were 9 viewings, 4 offers and a very quick acceptance. Mark literally took over from that point. Throughout the process, he was always totally aware of what stage we were at, was constantly on the phone or messaging the Solicitors, other parties/solicitors involved in the chain, and able to keep us calm in the latter stages when there were the inevitable delays or hiccups with searches or other parties. Mark had always said that whatever time we needed to message him, if he could answer straight away, then he would, if not as soon as possible. We really didn't expect literally an 'all hours' service, but sometimes needed to message late evening ready for the next day if we were going to be working. Invariably, we got an answer straight away. There were delays right up to completion due to other parties in the chain, and exchange really was 11th hour, but again, Mark was 'on it', chasing everyone and keeping us in the picture. He really lived through every moment of this move with us, and we had quite a lot of banter & humour along the way to relieve the stress. We always felt like we were his No 1 priority & truly believe if it hadn't been for Marks efforts, chasing up the other parties, this move might never have come to fruition. When comparing this moving experience with previous experiences with High Street or online agencies either as a buyer or seller, there really is no comparision. I would 100% recommend Ewemove as a company - their ethic of looking at what service people actually need and delivering exactly that, rather than the traditional High Street 9-5 service which means they are not available when the normal working person wants them, is priceless. For anyone in the Basingstoke area, if you have Mark Holmes looking after you, you can have every confidence that you will be in very safe hands, knowing that he is keeping things moving in the right direction from day 1 until move date and beyond. Fantastic service. :-)

Reply from agent

Good morning Carol, Thank you for your amazing review - we sure will miss the banter with you and Alastair - in fact we can't wait for you to move again! 😂 Wishing you so much happiness in your new home, and hopefully we will bump into each other in Sainsburys - I will buy the cakes! Thanks again for being so easy to work with, Mark …

5.00 /5

Exemplar form from Ewemove and in particular Mark. We all would agree that moving house can be stressful, comms can be unheard of and human error is something we expect! This being true, EweMove/Mark was our shining beacon in moments of disparity. He ensured that comms flowed regularly always going the extra mile with the goal to exchange and complete in time for Xmas! And guess what we did! Marks positive outlook and focused mind put us at ease making the whole process seam a lot less convoluted. It leaves us with a very big smile on our face not only because we succeeded but because we invested in the right estate agents who did not charge you for their 24/7 around the clock attentiveness and time, time which people forget sometimes can be priceless! Thank you EweMove and especially Mark! Merry Xmas James & Maria

Reply from agent

Thank you so much James for the review of your experience with Mark and the team at EweMove Basingstoke - We wish you and Maria all the best with your future, it was an absolute pleasure

5.00 /5

Thanks to Mark Holmes who made our first home purchase such a breeze. Mark helped us every step of the way and was very quick to deal with us from initial enquiry (out of hours) and always kept up to date up until we opened the front door. I will go to Mark in the future as he has made the whole buying process enjoyable, easy, efficient and has always given us genuine care throughout. Mark has also convinced me through his actions and all of his help, that I won’t need to deal with anyone else in the future.

Reply from agent

Good morning Danny, thank you for taking the time to leave such a kind review. Mark will be chuffed with your kind words, and we look forward to helping you again at any time you need. Meanwhile enjoy your new home alongside your new little girl.

5.00 /5

Almost finished packing for our moving day. Bradley sold our house and dealt with the hiccups swiftly and effectively. His valuation was on point and communication line was always open. His recommended solicitors are good, too. Never had to chase them myself. All in all a positive experience and would definitely recommend Bradley and Ewemove Basingstoke. Thank you again Brad!

5.00 /5

Met with several estate agents before settling with Mark Holmes at Ewemove. Mark did us proud, and was absolutely brilliant. Let's face it, few of us like or appreciate estate agents, but Mark certainly earned our appreciation and commission, helping us obtain a beautiful home during a difficult time. Kudos to Mark and Ewemove! Highly recommended.

Reply from agent

Good morning Niall, thank you for your review - we are so happy that you had a successful move, and appreciate you working with us. Best wishes for the future

5.00 /5

Absolutely amazing service from start to finish, lots of usual bumps in the road when buying and selling but Brad and Robert made sure these were resolved quickly and easily. Ewemove have made moving much less stressful than it could have been and have restored my faith in estate agents after having bad experiences with other companies. Would recommend 100%.

Reply from agent

Thank you Sarah for your review. Bradley and Robert are very pleased to read your kind words. The whole team at EweMove Basingstoke wish you well with your move next month

5.00 /5

I contacted Ewemove in early March for a free valuation and interest in selling my home and was thoroughly impressed with the level of service I received from Grant at the Basingstoke office. Unfortunately I could not go ahead with using Ewemove due to shared ownership processes and a commitment to the housing association, however if this had not been the case I would have proceeded to sell my home through Ewemove and would recommend them to potential sellers.

Reply from agent

Hello Meg, thanks so much for taking the time to leave us a review - it was a pleasure being able to help and offer you some advice, even though we couldn't help you. Good luck with your onward plans, and we are here anytime you need any further advice or help

Contact details
Sales Phone:

01256 587 300

Opening hours

Unknown

Address

Grove House, Lutyens Close, Basingstoke and Deane, Hampshire, RG24 8AG, South East, UK, RG24

About

Hi, we're Mark, Robert, and the team, your EweMove personal agents! Nice to meet you... A little bit about us, we opened the office in March 2017, and have gone from a double act to a team of 10 in the short space of 7 years! The team have all known each other for several years, and all work together as Branch Directors doing the same job - this means you are not passed around from staff member to staff member, you actually get a dedicated personal agent who knows your home moving journey inside out, you also have the benefit of one point of contact throughout! We've got tons of history and experience between us, we've been agents for what feels like forever, so we know exactly what it's like to get a bad one! We knew that the people of Basingstoke deserved a better experience when moving home, so we founded our EweMove branch! Now we can be innovative and put you first, imagine that!? You'd be amazed how much more you enjoy your home-moving journey when you're treated like a real person, rather than a number. It's why we're rated five stars on Google from our hundreds of happy customers! Our knowledge and marketing is what really makes us stand out, with professional photography and videos produced on each home we list. In 2023, our amazing team moved over 550 people in and around Basingstoke! You could be next...

Our team

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