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Webbers - Barnstaple Lettings

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We just bought our first home and Cray and Norton were the estate agents handling the sale. They were absolutely AMAZING throughout the process. Highly communicative and quick to respond when we had questions along the way. We’ve worked with other estate agents in the past with our rentals but we could really tell the difference with a family owned company. We had direct contact with the same people the entire time and they were warm, friendly, and genuinely interested in making the home purchase process as easy as possible. We’re highly grateful for such a smooth experience!

Reply from agent

Hi Noel, Thank you so much for taking the time to leave us such a wonderful review. It genuinely means a great deal to the whole team at Cray & Norton. Buying your first home is such a huge milestone, so we’re delighted that we could play a part in making the experience as smooth and enjoyable as possible. We’re especially pleased that you appreciated the personal service and continuity that comes with dealing with a family-run estate agent. We always want our buyers and sellers to feel that they can pick up the phone, speak to someone they know and receive honest, friendly advice throughout their move. As a long-established estate agent in Croydon, recommendations like yours are incredibly important to us and make all the hard work worthwhile. Thank you again for choosing Cray & Norton, and congratulations on your first home! 🏡 We wish you many very happy years there and hope we can help you again sometime in the future. Darren & The Cray & Norton Team Estate Agents in Croydon

5.00 /5

We recently bought our dream forever home through Cray & Norton in Addiscombe, and we honestly couldn’t be happier with the service we received. From our very first viewing through to completion, the entire team was professional, friendly, and incredibly supportive. Buying a house can be stressful, but Cray & Norton made the whole process feel smooth and manageable. They were always available to answer questions, kept us updated every step of the way, and worked tirelessly to keep everything moving forward. Their communication was excellent, and we always felt that they genuinely cared about helping us secure the perfect home. What really stood out was their personal approach. We never felt like just another transaction; they took the time to understand what we were looking for and helped us find the house we hope to stay in for many years to come. We would highly recommend Cray & Norton to anyone looking to buy a property 🏡❤️

Reply from agent

Thank you so much for such a wonderful review\. It means a great deal to the whole team at Cray & Norton to know that we helped you find your dream forever home in Addiscombe\. 🏡❤️ As a family\-run estate agent in Croydon, there’s nothing we enjoy more than helping people successfully move home, and we’re delighted that our communication, personal approach and support helped make your purchase a positive experience from first viewing right through to completion\. We’ve been selling and letting properties across Addiscombe, Croydon and the surrounding areas for many years, and recommendations like yours really do mean the world to us\. We wish you many happy years in your new home\! And for anyone considering selling or letting a property in Addiscombe or Croydon, the Cray & Norton team would be delighted to help with a free, no\-obligation property valuation and some friendly, straightforward advice\. Thank you again for choosing and recommending Cray & Norton Estate Agents\.

5.00 /5

As a landlord, I have been incredibly impressed with the service provided by Cray & Norton Estate Agents. Their professionalism, efficiency, and attention to detail have given me complete peace of mind, knowing that my property is being managed to the highest standard. A special mention must go to Andrea Cray, who has been absolutely outstanding throughout. Andrea is knowledgeable, approachable, and always willing to go the extra mile. Her communication is excellent, keeping me updated on all aspects of my property and dealing with any issues quickly and effectively. Nothing ever seems too much trouble, and her dedication to both landlords and tenants is clear to see. The team at Cray & Norton have consistently delivered a first-class property management service, handling everything seamlessly and taking the stress out of being a landlord. Their expertise and commitment to customer service are second to none. I would wholeheartedly recommend Cray & Norton to any landlord looking for a reliable, professional, and trustworthy managing agent. Andrea and the team truly set the standard for excellent property management. Thank you for all your hard work and support! 🌟

Reply from agent

Hi, Chris. Your feedback is highly appreciated. Thank you for the review!

5.00 /5

I rarely leave reviews, but Cray & Norton have been great. They've managed our rental property for a few years now and have been brilliant throughout. They're easy to contact, always happy to help and have taken so much of the stress out of being landlords. They've found us lovely tenants every time, and any maintenance issues have been sorted without fuss. HIGHLY RECOMMEND!

Reply from agent

Thank you so much for taking the time to leave such a wonderful review. It means even more knowing you don’t often write reviews, and we’re delighted that our team has made such a positive difference to your experience as a landlord. Providing reliable, stress-free property management is exactly what we aim for. From finding quality tenants and dealing with maintenance quickly to keeping communication straightforward and responsive, we’re committed to protecting our landlords’ investments every step of the way. Your recommendation is greatly appreciated and we’re grateful for the trust you’ve placed in Cray & Norton over the years. If you’re looking for experienced letting agents in Croydon (CR0) or South Norwood (SE25), whether you need full property management, tenant finding or expert landlord advice, our family-run team is always here to help. Thank you once again for choosing Cray & Norton Estate Agents. We look forward to continuing to look after your property for many years to come. Darren, Andrea and The Team

5.00 /5

We've been using Cray & Norton to rent out our property for over four years and couldn't be happier with the service we've received. They're always friendly, professional and incredibly responsive. Communication is excellent, repairs are dealt with quickly through trusted tradespeople and they've consistently found us reliable tenants. Being a family-run business really shows in the level of care and attention they give. We wouldn't hesitate to recommend them to anyone looking to rent, buy or sell.

Reply from agent

Thank you so much for your wonderful review and for trusting Cray & Norton to manage your property over the past four years. It has been a genuine pleasure working with you, and we’re delighted that you’ve been so happy with our service. As a family-run estate and letting agent in Croydon, we pride ourselves on providing friendly, professional communication, proactive property management and finding reliable tenants for our landlords. It’s fantastic to hear that our responsive approach, trusted network of local contractors and commitment to looking after both landlords and tenants has made such a positive difference. Your recommendation means a great deal to the whole team. If anyone is looking for an experienced letting agent in Croydon, needs expert property management, or is thinking about selling their home and would like a free, no-obligation property valuation, we’d be delighted to help. Whether you’re buying, selling, letting or renting in Croydon, Addiscombe, East Croydon, South Norwood (SE25) or the surrounding areas, we’re always here to offer honest advice and exceptional service. Thank you again for your continued support—we look forward to working with you for many more years. Darren, Andrea and the Team 🏡

5.00 /5

My experience with Cray and Norton was positive. Archie Cray worked with me from the outset and communicated with my son and I to arrange viewings, as requested. The process was very long from the point of putting the property on the market, to completion. There were points at which I wanted to give up, but Archie quietly encouraged me to take yet one more viewing, which culminated in the final buyer. It is not a seller’s market at the moment. Buyers are aware of this. You need an estate agent who knows how to guide you through, despite the challenges. Archie and the team at Cray and Norton did this for me, even when I doubted that completion would happen.

Reply from agent

Thank you so much for taking the time to share your experience. We are delighted that Archie was able to support both you and your son throughout what was undoubtedly a long and challenging journey. The property market can be difficult for sellers at times, and as you rightly point out, having an experienced Croydon estate agent to provide guidance, reassurance, and honest advice can make all the difference. We are pleased that Archie's persistence, communication, and encouragement helped you stay the course, ultimately leading to the successful sale of your property. At Cray & Norton, we understand that every sale has its ups and downs, and we pride ourselves on supporting our clients from valuation through to completion. Your kind words about Archie and the team mean a great deal to us, and we are thrilled that we were able to help achieve a successful outcome when it mattered most. Thank you again for trusting Cray & Norton with your property sale. We wish you all the very best for the future and are always here if you need any advice from a trusted estate agent in Croydon.

5.00 /5

We found Cray & Norton team very approachable, efficient and professional. We would highly recommend them for renting purposes and especially for managing overseas customers. Thank you

Reply from agent

Thanks for taking the time to write us a nice review and for your continued business. Cray & Norton have been established for over 20 years and we pride ourselves on providing a professional service to our Landlords in Croydon, South Croydon, South Norwood CR0, SE25, CR2 and the surrounding areas. If you have a property to let or sell then contact Croydon's award winning, family run estate agent, letting agent today!

5.00 /5

We purchased our house through Cray & Norton and had a positive experience overall. At the beginning of the process, Archie was very helpful in arranging viewings for the properties we were interested in. He made scheduling straightforward and smooth, which helped a lot when you were in a stressful house buying journey! Once the sale was agreed, Darren helped keep the transaction moving, regularly chasing matters to help progress the purchase as quickly as possible. While we understand that the estate agent’s primary role is to act on behalf of the seller, we really appreciated the communication we received throughout the process. Thank you to the team for helping us complete our purchase in a timely manner.

Reply from agent

Thank you so much for taking the time to leave such a thoughtful review. It was a real pleasure helping you purchase your new home, and we’re delighted to hear that you had a positive experience with Cray & Norton Estate Agents. We’re especially pleased that Archie was able to make arranging viewings simple and stress-free. Buying a property can be an emotional journey, so ensuring our buyers receive excellent communication and support from the very first viewing is something we take great pride in. Once a sale is agreed, we know how important it is to keep every part of the chain moving. By maintaining regular contact with solicitors, buyers and sellers, we work hard to help transactions progress as smoothly and efficiently as possible. Although our responsibility is to represent our seller, we firmly believe that keeping everyone informed leads to a better experience for all involved. On behalf of the whole team, thank you for choosing Cray & Norton. We wish you many happy years in your new home, and if you ever need advice on buying, selling, letting or a professional property valuation in Croydon, Addiscombe, South Norwood, East Croydon or the surrounding areas, we’d be delighted to help. Best wishes, Darren, Archie and the Cray & Norton Team 🏡

5.00 /5

Great experience renting out my flat. Lucas and Archie Cray are very knowledgeable and always on hand to give advice and guidance during the process thus far.

Reply from agent

Thank you for your kind review. We're delighted to hear you've had such a positive experience renting out your flat with Cray & Norton. Lucas, Archie and the rest of our team are committed to providing knowledgeable advice and professional support throughout the lettings process, so it's great to know their guidance has been helpful. Thank you for trusting us to let your property. Whether you're a first-time landlord or an experienced property investor, we're proud to provide a reliable, personal lettings and property management service in Croydon. We look forward to continuing to support you and helping you achieve the best possible outcome with your rental property. Darren & The Team

5.00 /5

We recently completed the purchase of our new home with the help of Cray & Norton, and the experience was very positive. The staff were friendly, efficient and supportive throughout the process. We always felt well informed and would happily recommend them to anyone looking to buy a property.

Reply from agent

Thank you so much for your wonderful review and for choosing Cray & Norton to help with your home purchase. … More

Contact details
Sales Phone:

01271 347897

Opening hours

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Address

4 Queen Street, Barnstaple, Devon, EX32 8HG, UK

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Placed in the regional capital for North Devon, our lettings office in Barnstaple has a great range of properties available to rent and let. Contact our helpful team today with any enquiry relating to renting and letting in Barnstaple and the surrounding area.

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