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MAP Estate Agents

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Excellent from start to finish. From the initial dealings with Shelley and then being kept updated regularly by Tracy, I felt fully supported. Totally recommend them.

Reply from agent

Thank you Annabel for your trust in selling your home and very kind review. We are delighted your home is sold and happy with what we did for you. All the very best for the future.

5.00 /5

So, you are looking for an estate agent. They all look the same; they all turn up and tell you your home is lovely; they all tell you they can get the best price... etc... right? ALL ESTATE AGENTS ARE NOT EQUAL! MAP are not equal - they are completely different and you should chose them above all others for good reason. Believe it or not this is an objective review, but I feel so strongly that I should share just how good this company are. Lets start at the beginning. Do they tell you your home is worth more than it is, or less than it is? No, they tell you the truth whether you like it or not. Some might like to be sold to by a shiny-suited salesperson who tells you complete rubbish, but if you're like me, you don't want that; you just want the truth. This is what you get. Next, the viewings. Always accompanied. They pre-visit your home and get to know every last detail. They take the buyers around with skill and knowledge beyond any other agent I have ever dealt with. Have you ever viewed a house and asked a question to be told 'I don't know'; I'll find out; never to hear anything again? Lets be honest, that's every viewing you've ever been on! Not with MAP. They knew our house like we do. Next the offers. There were lots of them! You don't have to worry about whether your home will sell or not, you only have to decide which of the many offers you want to take. Best price, best position etc.... It's a hard life having to chose which of the many buyers you want to go with. Do I know how they do it - no. As far as I'm concerned it's witchcraft and I do not care how it happens, but I'm happy it does. So, if you've bothered to read this far, you might think I like MAP but I haven't got to where they really excel yet. Sales chasing. Wow! I am proactive when buying and selling houses, but every time I phone MAP they have already done what I was about to ask them to do. They are relentless! (in a good way). What does your buyer need to do? They've not only worked that out well before you have, but also told them and their solicitor (probably twice) what needs to happen and how to make it happen. Not only that but they go beyond their job. They chase every part of the chain, no request is too far. Simply amazing. So is this a one off? No. We've used MAP on several occasions now and every time the experience is the same. Unsurpassed service and to make an outlandish claim in almost the words of Carlsberg: Probably the best estate agent in the UK. Why not the best in Cornwall? Oh wait, they've won that ever since they existed anyway. Best in the UK; how can you say that, you might ask? Well actually, I've been involved in the property industry for more than two decades and an estate agent for ten of those years; albeit a decade ago now. I hate (and love) to admit it, but they [MAP] are better than I ever was; and certainly better than any other estate agent I have ever come across. By the way, I won a number of National property services awards and I am a former multi-year gold award winner of the 'Times' estate agency awards amongst many others. These guys are exceptional! Not just better than the rest but WAY ahead... As you might gather by now I like them; and you will too.

Reply from agent

Thank you Chris for your very kind words and review and trusting us again to sell your home.

5.00 /5

The staff at Map estate agents were excellent at communication and kept us informed of any updates. They relieved us of a lot of the stress through a difficult move especially due to the pandemic. We couldn't be happier with the service and we would highly recommend them.

Reply from agent

Thank you Clair for the lovely review and am delighted you are all sorted. Enjoy your lovely new home.

5.00 /5

I found Andrew and his team to be completely professional. Communication was great. Nothing was too much trouble. During the later stages of the purchase he checked progress with the solicitors to aid the completion. Thank you MAP!

Reply from agent

Thanks Julie for your very kind review and delighted to have eventually get things sorted as planned.

5.00 /5

The best in the South West! I cannot express my gratitude and thanks to the MAP Team, they're simply outstanding. My house sale was a smooth & seamless transaction thanks to Andrew and Michael. I would recommend them for their professionalism, communication and personal touch. If you want an Estate Agent that's perfect in every way, then look no further.

Reply from agent

Thanks Jo for your very kind review - we are equally delighted that you trusted us to sell your home and very much appreciate your custom. Thank you again.

5.00 /5

Our experience of purchasing through MAP has been exceptional, from start to finish. I couldn't recommend MAP enough. Our initial viewing with Michael was very enjoyable, Michael is friendly and fun but also informative and communicated well through the initial process of making the offer. We've since been looked after by Andrew, who's communication and support has been second to none. I have been kept in the loop through every single step, and had more support, information, explanation and updates from Andrew than our own estate agent. We wish we had sold with MAP, but will certainly use MAP in the future and will recommend MAP to everyone we have the opportunity to! Andrew has supported the whole chain in negotiations, communications and pushing the process along, even helping the solicitors with many of their conversations. Very pleased indeed, and very grateful for the brilliant support through the rollercoaster of home buying! The support from MAP has ensured my overwhelmingly positive experience, brilliant!PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you Hannah for your lovely review, we are delighted that despite a few bumps along the way we have your move sorted and wish you many happy years in your new home.

5.00 /5

Had excellent service from MAP. Would highly recommend.PositiveProfessionalism, Value

Reply from agent

Thank you for your kind review and trusting the MAP team to sell your home. Good luck in your new home and delighted you were happy with what we did for you.

5.00 /5

From day one we were fully kept informed as to progress and when a buyer was found the communication literally could not have been better. Andrew McKnight was head and shoulders above other estate agents we have dealt with in the past.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you for your very kind review and trusting us to sell your home.

5.00 /5

The best agent we have ever dealt with. Professional and the best customer service I have ever come across in any business. Well done Map!PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you Julia - it was a pleasure working for you. We very much appreciate your incredibly kind comments. We are very grateful for your custom and wish you well in your new venture.

5.00 /5

Friendly and professional service. The staff at MAP kept us well informed every step of the way throughout our house purchase. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thank you Julie for your very kind review. We wish you many happy years in your new home.

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Gateway Business Centre, Wilson Way, Barncoose, TR15 3RQ, UK, TR15

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