Helpful and knowledgeable, with a healthy share of the local market which enables some monopolisation of potential buyers which is a positive. Could potentially focus more on what sellers actually want from their buyers, sometimes felt like a 'throw enough' culture. After sale agreed, Sales Progession team were great. Special mention to Vicki, who was always available to help and particularly good chasing the bottom of our chain when their solicitors were dragging their heels, and called back when had agreed to.PositiveProfessionalism, Value
Wonderful team, continuously updating regarding the progress
Emailed about a valuation on my property and didn't even come back to me obviously don't need the sales..... would not recommend them. UPDATE I would like to amend my review and my rating from 1 star to 4 because Michael Anthony's took the time to read my review, reply to it and call me to explain the mistake....and let's face it we all make mistakes...& Apologise which to me is a very good decent thing. I've deliberately left my first review to show how good the power of these reviews are ....I also like to thank Micheal Anthony's for finding the error and coming back to me... thanks,☺️.
Purchased a house through Michael Anthony; from the point of my initial viewing up to the point of being handed the keys, the people at Michael Anthony were very professional. The nicest part was having contact with them throughout the whole process and not just the viewing. Thank you for making my purchase easy.PositiveResponsiveness, Quality, Professionalism
Very pleasant and knowledgeable about the local market.
Sold our ace through Michael Anthony. Impressive, in particular dealing with the challenges our buyers' solicitor posed. Good at maintaining open communication and regular updates. Impressive quality of marketing materials and knowledge of staff showing people around our place. Rachel worth her weight in gold chasing and pressing parties for updates etc. Would definitely recommend.
Very pleasant and knowledgeable about the local market.
We recently sold our home with Michael Anthony and whilst they weren't terrible we agreed we probably wouldn't use them again, mainly for three reasons: Firstly uploading the wrong EPC to our house listing (coincidentally for our friend's house across town) and not correcting it when pointing it out twice. It wasn't corrected for weeks in the end, even after they said they would fix it. Secondly when I called and left a message (sales never around, always had to leave messages with lettings) that our offer has been accepted on onward property this wasn't passed onto our buyer so they understandably held off getting searches done. Finally found out they still weren't aware when I called 3 weeks later to find out cause of delay and had to get quite involved sorting it out. Which considering they also had contact from the estate agent of the house we're buying to confirm our chain was frustrating as they obviously didn't follow that up either to confirm chain was now complete. Finally, related, it seemed like they hadn't fully done their checks on the chain below, as both EAs of the houses we offered on had to do extra checks to reassure themselves and commented that Michael Anthony couldn't assure them they'd seen evidence of certain things. Which might have been standard but both made a point of saying that which seemed odd. We had a much better experience when we bought the house through them 5 years ago and to be fair found Kristina particularly helpful at the end, but it was frustrating feeling like we'd been treated better as buyers rather than sellers, given we were paying their commission as sellers this time round.
Having been recommended Michael Anthony by friends, I had hoped for a more positive experience than I’ve unfortunately had. Initial part of the process was great, with special thanks to the professionalism and help from both Tanya and Alex, but the handling of viewings was poor on occasion, with my requests being ignored and being left feeling like my house (and my wishes) were treated with a lack of respect. The sales and progression team have also been disappointing unfortunately. I wait days to get a half hearted response to queries and then am left in limbo with no actual answers and I’m left chasing again and again. Overall, I’ve found my dealings with them a mixed experience at best. Update (Sept 22) due to buyer pulling out at the last minute after 6 months of delays, house is back on the market. Agent overheard during a viewing telling the potential buyer who was talking about making an offer, that he thought another property was better than mine!! I am speechless. Not really fulfilling his job of ‘selling’ my property.
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54 Kingsbury Square, Aylesbury, Buckinghamshire, HP20 2JE, South East, UK, HP20
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