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Webbs - Aldridge

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

Fast atmosphere

1.00 /5

Did not turn up for the valuation. I emailed them with no response. Called them 3 times and still didn’t get a satisfactory answer. There are plenty other estate agents in Aldridge so avoid Webbs

1.00 /5

Turned up to a property viewing with some old bold guy who looked like a builder telling me I have 3 minutes to view this property...wants me to make a decision to purchase a 350k home with cash in 3 minutes? Would they do the same? The guy within that 3 minutes kept hurrying me almost like come on...come on got other viewings today. Mentioning things like 'traffics' really bad today! I will take my money elsewhere guys...thanks but no thanks!

Reply from agent

Thank you mohammed rahman for sharing your experience. We apologise for the rushed viewing and the unprofessional behavior of the individual you encountered. This does not align with the high standards of customer service that we strive to provide. We appreciate your feedback and will address this issue internally to ensure a better experience for future property viewings. Thank you for considering us, and we wish you the best in your property search.

1.00 /5
Reply from agent

We’re sorry that your experience didn’t meet your expectations. We take all feedback seriously and will do our best to improve our services based on feedback. However, on this occasion, you have not provided us with any reasons for your 1 Star Review We have also checked our database and have no record of yourself within it. Can you please email us at aldridge@webbsea.co.uk where we will do our utmost to solve any issue.

1.00 /5

Don’t bother applying for rental properties, they don’t contact you back to arrange viewings and don’t work on a first come first served basis. Didn’t contact me for over a week, lie about access to the property and not taking viewings yet, then arrange viewings with other applicants instead and tell me the property is no longer available. Shambles of a company.

1.00 /5

Called, greeted with telephone auto attendant with many options. I’m not calling a huge corporate but supposedly a small local estate agents who hopefully have staff who pick up the phone! I want a human to sell my home otherwise I’d go to Purple Bricks.

1.00 /5

I was shocked to see the amount of 5 star reviews this place has, I’m not sure how it been made possible but even giving this establishment a 1 star is just too kind. Extremely unprofessional behaviour, the whole experience with this company has been nothing short of diabolical. If your happy to - chase them about every detail, to never receive an email or call, to not know where you stand, to go against data protection with all your personal information - then this place is for you! They literally have no compassion or care for the buyer - only the profit in their back pocket. So just beware of that before attempting to buy!

1.00 /5

Very unprofessional lack of communication! Sent all relevant documentation only for them to pass it to someone else with no explanation and let us down on the final hurdle after saying congrats on your new home….WHAT A JOKE! NEEDS CLOSING!! AVOID AT ALL COSTS AND SPEND MORE TIME LOOKING FOR PROFESSIONALS THAT ACTUALLY CARE. Ps.if you do deal with them stay away from Debbie who is a director I believe. She does not care for you only her back pocket. Many thanks Aaron white

Contact details
Sales Phone:

01922 288800

Sales Email:

aldridge@webbsea.co.uk

Lettings Phone:

01543 399700

Lettings Email:

lettings@webbsea.co.uk

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 16:00
Address

28 High Street, Aldridge, WS9 8LZ, UK, WS9

About

We are a team of highly reputable estate and letting agents in Aldridge, known for our exceptional customer service. Our team of experienced agents has a wealth of experience and knowledge of the local property market, we’re best placed to provide personalised services to fulfil your property needs, whether you’re buying, selling, renting or letting a property. Aldridge’s community centre offers a modern and well-equipped facility, while the state-of-the-art library boasts an extensive collection of books and media. The Aldridge Shopping Centre is home to a mix of independent boutiques, artisan shops, national retailers and food outlets . For those in need of financial or health services, Aldridge is well-served by a selection of banks, chemists and GPs. There is a variety of bars, restaurants and fast food outlets to cater for all palettes, ensuring an exceptionally varied dining experience for all.

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