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Brookwood Lettings

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I have both bought and sold with Bramptons on separate occasions, and I can't recommend their services enough. As a family-run business, they always go the extra mile for their customers. We were constantly kept in the loop about every little detail of the sale, and the team - especially Diane B - did her utmost to help us with our move, from handling sales and viewings, to solicitors and mortgage brokers, and beyond. Having dealt with other estate agents in the area, my future business will always be with Bramptons - they truly give the personal touch in an otherwise digital world. Their pricing is, and always has been super competitive too.

5.00 /5

Great experience with both buying and selling a house over the past 3 years with Bramptons. All the staff are very friendly and helpful. Would definitely recommend.

5.00 /5

It was good to have Diane at Brampton looking after our home purchase transaction and making sure we were well informed every step of the way, especially since purchasing a house in the middle of a pandemic was already stressful in itself. Also, as we had to rely on emails a lot, responses to our emails were dealt with immediately with replies received within 24 hours. overall, really satisfied with the service and thank you to Diane.

5.00 /5

When we decided to move I rang around local estate agents to see what their charges were. Out of 6 agents Bramptons were the only ones who took their time to speak to me and go though what they charged and what that charge covered. They did not push to come round where all the others did. I liked their professionalism on the phone and their friendliness too. When Adam came round again he was not pushy but professional and explained what Bramptons offered and he gave us an idea of what our property was worth. We decided to sign up with Bramptons and we’re told that Dianne would be the agent who would be dealing with our sale. What can I say about Dianne? Anyone would think it was her property that she was selling. She kept in touch every week letting us know what was happening with the sale. We sold quite quickly but unfortunately it fell through, when Dianne rang me to tell me this news I think she was in tears with me and she promised we would sell again. She was right! Within 10 minutes of our property going back on the market she had another 2 viewings lined up and the day after it was sold again. All through this sale Dianne kept us informed of how it was going and was a great ‘go-between’ between us and our buyer. When we handed our keys over to her on the day of completion she was as excited as we were, it was if she was moving into a new home. We received a lovely email from her today and we know if we needed to we can contact her even though we are not her clients. The whole process of moving, from the initial phone call to handing over the keys has been made a pleasant one because of Bramptons professionalism and friendliness of all staff. Thank you I have no hesitation in recommending Bramptons Estate Agents.

5.00 /5

Very good service, Diane kept up to date with how things were progressing and she has a very nice telephone voice 😁

5.00 /5

100% would recommend. We were delighted with the service we received from Bramptons. As first time buyers not knowing what to expect. Diane was super helpful answering all of our questions in super quick time and made the whole process as stress free as possible. Thank you Bramptons!

5.00 /5

I sold my house via Bramptons and I cannot fault their exceptional level of service. They’re extremely approachable people and answer every question you have. Diane was brilliant at chasing, returning calls and keeping me in the loop in general. I would definitely recommend you sell your property via Bramptons for a quick, stress free sale!

5.00 /5

We purchased a house being sold via Bramptons in the summer. Diane was amazing liaising between us and the sellers, and even supported us with chasing the solicitors. Having the reassurance, guidance and response from Diane and the team made buying our first home so much easier. The day I contacted, the same day I got updated. We could not fault the service they provided and would recommend this family run business to anyone.

5.00 /5

We dealt with Dianne from Bramptons over the course of 2-3 months with a property that we brought. From the outset she was brilliant. I’m the end we said we felt like we should be laying net for her services! We had a difficult sale shall we say, but Dianne dealt with all our queries superbly. Would absolutely 100% recommend you use Bramptons, and especially Dianne. Worth her weight in gold! Thanks again!

5.00 /5

The team at Bramptons have been professional and extremely helpful throughout our recent house purchase. There were issues with the vendors solicitors and it was Louise and Diane who liaised directly with the vendors for us and got things back on track so that the purchase could still go through. They kept us informed and responded promptly every time we needed information. We would definitely recommend them and wouldn’t hesitate to use them again in the future. Thank you

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315 Woodham Lane, Woodham, Addlestone, Surrey, KT15 3PA, South East, UK, KT15

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