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Martin & Co Aberdeen

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Martin & Co have done a great job of helping me and my partner find a flat to rent in Aberdeen. We've moved from London and China, dragging 5 suitcases across all the hotels in Aberdeen, desperate to find a place to settle, so speed has been critical for us. We also had challenging requirements for the location of our flat. Kevin Barr has been especially helpful and sympathetic during this process. He hunted high and low for upcoming properties and was able to move us in to a suitable place in record time (less than 2 weeks), despite our specific requirements. He has also been supportive during the referencing and move-in process, responding to emails quickly and at all times of the week, going the extra mile to unblock us whenever we got stuck. He'll be managing our property in future, so I look forward to more of his great service.

Reply from agent

Hi James. Thanks for your thorough review. Yes, the market is pretty fast just now, so knowing what your specific requirements were helped us to get to the right one (considering that some of these properties had not even hit the market). Kevin will keep building the relationship with you. Please let us know if we can don anything to make your experience an even better one! Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen

5.00 /5

Great team and great work! I have moved over from all other agency hoping to find what I looking for at an agency company. Martin & Co inherited my property with lots of issues. They have done everything and beyond what they said they will. And that’s the most important thing for me - do as you promise. I and grateful and happy to have them as my agents!

Reply from agent

Hello Nissan, Thank you very much for your kind feedback. On receiving your property, Kevin understood all of the issues that needed resolving and was able to resolve them in an efficient and professional manner. We are gland that you were able to move to Martin & Co Aberdeen and get the service you deserve! All of our team always go above and beyond for our clients and doing as we promise to ensure that we give a world class service! We look forward to continue looking after you and your property. Please let us know if we can be of any additional help. Kind regards, Eva Prato Luna, Communications Manager, Martin & Co Aberdeen.

5.00 /5

I found Martin and Co to be very professional when letting out my flat. There were a few issues and we were let down by a potential tenant pulling out meaning we had to start the process again. I found Stephen to be very attentive and he always responded to my queries quickly. I would be happy to recommend Martin and Co.

Reply from agent

Hi Peter. Thanks for your comments. Stephen and the rest of the team are here to serve you. Finding the tenant is just the first step. Now it's time to deliver our 'Fully Managed' service. We'll be on top of inspections, maintenance and rent collection. We look forward to serving you further! Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5.00 /5

Martin & Co was absolutely great at getting me into my flat as soon as possible. I was nearly homeless, so the effort that was made to get me my flat was outstanding. There was a little issue with goodlord, their guarantor service but other than that it was amazing. Since then any problems we have had with the flat have been dealt with quickly and efficiently. Juliet Mutch is the person I have gone to with all my queries and she has been a great help. The whole Martin & Co team as a whole has been amazing. We even received chocolates and wine when collecting our keys.

Reply from agent

Hello Jessica, Thank you for your very kind works and review. Juliet and the rest of our team go above and beyond to serve our customers, even to the finer details of celebrating your new home! Moving you in promptly was only the first step. Since we fully manage your property, rest assured that you will continue to receive a world class service whilst you enjoy your home. Kind regards, Eva Prato Luna, Communications Manager, Martin & Co Aberdeen

5.00 /5

When my current tenants moved out of our 4 bedroom home we needed to find someone quickly to avoid incurring any gaps in the tenancy. I discussed this with Maxine the manager at Martin & Co who promised she would find someone within the week. Within the same week Kelly was assigned to my property who quickly organised 3 viewings efficiently and effectively. Kelly discussed the property with various companies and myself to ensure the process worked smoothly. Everything had been organised to make an easy transition including all relevant certification in place. I found the whole experience non stressful thanks to Kelly's professionalism and the back up team were excellent to work with I would recommend using Martin & Co now and in the future.

Reply from agent

Hi William. Thanks for your custom. And thank you for your comments. Kelly is really a super fast and super efficient negotiator. We look forward to serving you further. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5.00 /5

Many thanks for your help with finding my new rent! :) The viewing was arranged very quickly (even considering that this is a very busy period) and the agent, Kelly Kennedy was very helpful and nice. She gave me reminder calls ensuring that I won't miss the appointment. Tried to arrange viewings with other property agencies, but things didn't go so smootlhly.

Reply from agent

Hi Attila. Thank you for your comments. Yes, the market has been pretty fast in 2022. But Kelly always go the extra mile to make sure that applicants are matched with the property that meets their requirements. Please let us know if we can help you further. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5.00 /5

A very professional, well proceduralised and pleasant company to deal with. Throughout every step of pre-engagement, I was to feel extremely confident that Martin and Co. would manage the property in my best interests. During the stages of listing of the property, the selection of an appropriate Tenant and any payments received, I was kept fully informed and updated by my dedicated Portfolio Manager. The initial Statement was issued almost immediately and deposited to my account the next day. I cannot recommend Martin and Co highly enough.

Reply from agent

Hi Robert. Thanks a lot for your comments. It's great to see that, during this short period, you have managed to grasp some of the structures that allow the 'magic' to happen at the surface: very procedural processes and checklists that are thoroughly followed for quality assurance. And the secret sauce: our keen team. I really owe them a lot. They really go the extra mile for our customers. This is just the beginning of a long relationship. If I can be of any help, please contact me directly on 01224974140. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5.00 /5

I've spent a week in Aberdeen looking for a place and just when I was about to loose hope, the team at Martin & Co saved the day! The team is very friendly, informative, honest and professional. They even arranged last minute additional viewing for me within 30 min! Amazing customer service, a true gem among some of the less than average agencies in Aberdeen. Special thanks to lovely Kelly who went absolutey above and beyond and helped me find the right place!

Reply from agent

Hello Alex, thank you for your superb review and kind words for Kelly! Our team really are superheroes when it comes to helping you find the right place and are efficient in their tasks. They go above and beyond to ensure that our service is not only the best in Aberdeen but truly world class. Moving you in was only the first step, now we will be looking after you and your new home! Please let us know if we can do anything else to serve you. Kind regards, Eva Prato Luna, Communications Manager, Martin & Co Aberdeen

5.00 /5

Very good service, prompt response. Kelly Kennedy was the agent representative whom I dealt with during the property rental process and she was professional and extremely helpful while securing my tenancy. Stephen Barr responded to my initial enquiry and he was professional and very promptly responding to all queries.

5.00 /5

The agency was very helpful throughout our move from outside UK into Aberdeen area. We have been answered with patience to any question a foreigner might have while moving in UK. Any specific details to our region of Aberdeen have been comprehensively addressed and timely managed. We had Kevin Barr as a PoC and it was a pleasure working with him and looking forward to continuing as such during our tenancy as well. All the best and wish you great success!

Contact details
Sales Phone:

01224 636500

Opening hours

Unknown

Address

123-125 Rosemount Place, Aberdeen, AB25 2YH, UK, AB25

Servicing landlords with well-presented properties only. No compromise. Our business is tailored for high quality long-term tenancies. We thrive on the business of landlords and tenants with high expectation. We serve tenants in a way that they are delighted to remain in your property for the years to come. Thanks to our nationally recognised brand Martin & Co are able to attract discerning tenants for Aberdeen properties... no matter where they are property hunting from. Potential tenants can deep into 360° Virtual Interactive Tours, which dramatically improve the initial search experience and lead to faster and better quality tenancies. Landlords can benefit from our 'Manage and Protect' service which guarantees the rent and protect their legal position, among many other benefits. We are really confident and passionate about what we do. We command a very strong position in the letting arena in Aberdeen. Managing and letting properties is our business, but building long term relationship with our landlords and tenants is our passion.

Our team

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