Everyone at Maddison has the same ethos - to do everything to assist their client. Nothing is too much trouble. They listen and communicate. Would highly recommend.
The sale of my home involved quite a few twists and turns, due to reasons beyond the control of Maddisons or myself. However, Karen and team at Maddisons were proactive and super professional throughout in helping get to a great outcome. I would heartily recommend the services of Maddisons and would certainly use them again should I be selling a home (which I hope not to be for some time!!!).
I have just bought a new property through Maddison’s and have to say that they have been excellent in every way. They have kept me informed, helped to speed up the process and are extremely pleasant and friendly.
We were so impressed with the whole team at Maddisons. They are everything that an estate agent should be. Having had a bad experience with two other agents it was a breath of fresh air as soon as we signed up with Deborah and her team. They were friendly, frank and very customer focussed. Everything went quickly and smoothly after we had an offer and we have been singing their praises. Please do give them a ring you will be looked after from day one.
We ABSOLUTELY LOVE Maddisons. We have used them twice now; in 2015 they sold our house at full asking price in 3 days. Now in 2026 they have hand-held us through selling a plot of land. We couldn't ask more of them and are thrilled to have the opportunity to publish this review. Don't hesitate - they are the best.
Madisons are true professionals. Their service is first class . They did a superb job selling our apt . The team are all extremely helpful . I wouldn’t hesitate to use them again .
We have had such a positive experience with Maddison’s rental department and would highly recommend. Becky was incredibly helpful throughout the whole process and we were very impressed with the attentive communication all the way through. They’re a lovely team and a pleasure to work with! Thank you!
We cannot recommend Maddisons highly enough. From the very beginning of the process, their professionalism, communication and attention to detail were exceptional. They worked incredibly hard to secure a suitable tenant who was exceptional, leaving our home in a pristine condition after a 3 year tenancy. We were kept informed at every stage, always responding quickly and proactively to any questions or issues that arose. What particularly stood out was their willingness to go above and beyond to ensure everything ran smoothly. Any problems were dealt with efficiently and professionally, giving us complete confidence throughout the process. Their knowledge of the Tunbridge Wells market and commitment to providing an excellent level of service were evident throughout. Maddisons are clearly a high regarded company for a very good reason, and we would not hesitate to recommend them to anyone looking for a reliable, professional residential letting agency. K Forward & N Close
We had a great experience working with Maddisons. Firstly, James was very professional when he rented out our property. He communicated clearly and always kept us informed. When we decided to sell the property Karen, Jane and the rest of the team marketed it very effectively and we got plenty of viewings. We really valued their advice throughout, which was always straight-forward, honest and transparent. A lovely bunch of people who we would highly recommend for both renting and selling.
We found a great rental through Maddisons and had the lovely Rebecca helping us the whole way. She was super friendly and professional and we were kept well informed throughout the entire process from the initial viewing to signing contracts, you can really tell that they care about what they do! We would recommend Maddisons to anyone looking to rent in the area.
18 The Pantiles, Tunbridge Wells, Kent , TN2 5TN, South East, UK, TN2
When Deborah Richards founded Maddisons Residential in 2013 she wanted to build an estate agency based on truly exceptional service, proactive and honest advice and an utter passion to sell a client’s property for the best price, to the best buyer, in line with their timescales. She combined her many years of working in wealth management with renovating and selling numerous properties, to deliver the ultimate estate agency experience. Now, with an established team and a dominance in family properties in all core Tunbridge Wells’ postcodes, this aspiration has become a reality. Maddisons Residential receive over 90% of their business from client referrals, are an “Outstanding Agent” in the Best Estate Agency Guide, have countless 5 star ratings on Google and consistently exceed industry averages in terms of % of asking price achieved and time to secure a sale. They also have a fierce reputation for holding a deal together once an offer is received, with an envied fall through rate of just 7%. In 2017, Maddisons branched into lettings, where this overriding objective to deliver truly exceptional service continued. Many landlords cite that Maddisons are their “trusted advisor” on their investment property portfolio. Maddisons’ strapline that excellence is not a skillset, it’s an attitude, are words that they live and breathe by, and they cannot wait to show you how.
Managing Partner
Lettings Director
Sales Progression Manager
Client Partner
Client Partner
Sales Support Manager
Office Manager
Client Partner
Sales Director
Client Partner
Property Marketing Coordinator
Client Partner
Property Marketing Coordinator