As a tenant, I couldn't recommend Houseman Properties enough! Raphael showed me the property. Due to the pandemic, he was very respectful and wore PPE. He spent between 30-45 minutes showing me the property - mostly because I asked a lot of questions! Raphael then (after seeking permission) created a WhatsApp Group between myself, him and Emma. They provided further information and explained each process in detail. If I wasn't sure, I felt comfortable enough to call Emma who was always responsive. I felt that both Emma and Raphael went above and beyond. They were completely professional, honest and approachable. They made this an effortless process and answering 101 questions. I really liked the organised process as well as the communication for each stage. Thank you both again Xx
Dear Emma and Raphael Re: the Cottage We just wanted to say how impressed Gary and I have been with the advice and service you have given us since we ditched our old very annoying letting agent and gave our property to you. We gave you the property on a Tuesday and it was rented by the Friday to the first Couple who came to see it, they then paid the deposit whilst still on the drive!! We will have no hesitation in giving you more of our property empire as and when we buy it!! Love and best wishes Hilary and Gary Withers
Fantastic response from Rafael Absolutely professional behaviour Strongly recommend 😊 …
I have been working with Houseman Properties for 3 years,he has very happy Landlords and tenants. They are very efficient and diligent.
Raphael was extremely efficient and reliable. He was quick to respond and quickly and easily got out property on the market - even in lockdown. We sold the house within days of it being on the market. Easy, no fuss service. Raphael and Emma are genuine and kind and truly want the best for their clients. Thank you for making it easy.
Big is not always beautiful. In the case of Estate and letting agents, the people one deals with make all the difference. I have worked with Houseman Properties on several occasions. Their personalised approach is only enhanced by their judicious use of technology which helps Emma and Raphael punch well above their weight. Well done both!
Houseman Properties are always very easy to deal with and I am instructed by Houseman because I know they will be there to to help rather than hinder the process and help make it less stressful for everyone involved
Raphael and Emma Phillips are both very efficient and professional, thank you very much for accepting us, we’re both enjoying the place, the flat of course, it’s very quiet here unlike the previous flat.
Raphael and Emma were very professional, and they communicated with us at every step. They provided an excellent service as an online-based company. Highly recommend
We have been private landlords for nearly 30 years. We recently purchased a new flat and asked Houseman properties to find us a tenant. The service we received from day one was excellent. They gave us sound advice on rental expectations and had the property on the market within 48 hours. Their communication was great, and we were kept well informed of the level of interest and viewings. When a tenant was found the paperwork was extremely professionally managed and they rightly ensured that all compliance certificates were available. We were delighted to receive an email from our new tenant saying how happy she had been with Emma and Raphael and the service she had received. We would happily recommend Houseman Properties to any landlord looking to work with a highly experienced company who deliver great service to them and their tenants.
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Concorde House, , Grenville Place, Mill Hill, London, NW7 3SA, London, UK
With over 30 years-worth of expertise we’re able to advise you on just about everything from location to decor and insurance - we’ve got you covered! As a family run agency we care most about making sure everyone has a positive experience, whether that’s finding the right tenant for our landlords, settling our tenants into comfortable and attractive accommodation or finding the best buyer for your property. Our wealth of experience can help you deal with disruptive tenants, find the right trades people for refurbishments and our online systems handle all the required paperwork and maintenance issues, so tap into our knowledge and expertise. Please read some of our reviews and see why we’re rated so highly by our tenants and landlords.
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