The customer service was absolutely fantastic. Communication was also great and whoever we called, emailed or texted, always came back to us very quickly and decisively. We cannot praise their professionalism and dedication in selling our property enough, and we would recommend Maddison's to anyone who wanted sell their property.

The staff at Maddisons responded to all aspects of the recent sale of our house in a friendly and professional manner. I wholeheartedly recommend them.

I currently rent a lovely apartment in the Pantiles in Tunbridge Wells (very close to Maddison’s beautiful office). Maddisons are the managing agent for the property and they are a delight to deal with. Very responsive whenever there is any issue with the apartment. I would highly recommend them

The professional and friendly team at Maddisons have been excellent throughout out rental process always ensuring that everyone's safety and security was maintained. Would recommend to landlords and tenants alike.PositiveResponsiveness, Quality, Professionalism

I don't believe we could have found a better agent than Maddisons to handle the sale of our mother's house. Throughout Deborah and the team were fantastic with their advice and support. Maddisons have a real knowledge of the market and local contacts which are second to none. They helped us with everything from staging to an electrician and plumber. We can't thank the whole team at Maddisons enough. They really did work their magic!

Maddisons helped us sell our house in August last year - They were extremely professional from start to finish. We knew exactly what was going on from the beginning to the end! They also let one property for us and we are about to instruct them to take on another property to let for our son. Again Maddisons act in a professional and friendly way and we would not hesitate to recommend them. Great team and great service.

I can honestly say Maddisons are a breathe of fresh air in this era of awful customer service - they are brilliant. They have a winning formula. Whilst it may be tempting to use less expensive means to sell property, their knowledge, passion and customer focus is a lesson to their competition. In a transaction that is complex emotionally as it is financially I wouldn't give my business to anyone else!PositiveResponsiveness, Quality, Professionalism, Value

My partner and I contacted Maddisons earlier in 2020 in search for rented accommodation. We spoke to James who went above and beyond to help us find our perfect home, even with the restrictions that came with Covid 19. The team organised a safe, well organised visit the property we were interested in and answered our questions clearly by contacting the landlords. The paperwork was so easy, most of which was online. The company were quick to do their background checks and draw contracts. Since living in our home Maddisons have been in contact to check all is well. Overall we are extremely pleased with the service Maddison offers and would highly recommend them to anyone.PositiveResponsiveness, Quality, Professionalism

Excellent experience. Would 100% recommend. Kept up-to-date on proceedings regularly, very professional. Will certainly use again. Best estate agent in Tunbridge Wells by far.PositiveResponsiveness, Quality, Professionalism, Value

It is rare these days to find a firm which perfectly combines professionalism with friendliness and exceptionally high service standards - Maddisons embodies all these qualities. They managed the rental for me of a house in St Johns and dealt with everything, keeping me informed as needed. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value