Dear Rob, Thank you for bringing this to my attention. I sincerely apologise for any inconvenience caused by receiving our letter despite the notice on your door. We always strive to respect such requests, and I appreciate you letting us know. If you could kindly DM me privately with your address, I will personally ensure your property is removed from our distribution list. Should you ever need assistance in the future, please don’t hesitate to get in touch. Regards Tania Cannon