I had thought of using an online agent for the sale of our house, but given the issues we encountered I'm very glad we didn't. Yes, the cost was more than online, but I feel it was worth it. A buyer who pulled out without good reason on the day of exchanging contracts really complicated matters, but the staff at Green & Co handled matters very well. An expression of interest which had been made some months before was chased up and this turned into a firm offer and eventually a sale. Regular updates were very welcome, and all staff were friendly and efficient. Lindy was very good at shepherding the sale through and keeping us fully informed of all developments. So although the journey was long and at times traumatic, Green & Co performed well at all stages.