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Martin & Co Plymouth

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Thanks to Chris Whittaker and Aimee Farley for their efficiency in securing new tenants for a property in Peverell. They carried out all the relevant checks and even handled all the handover paperwork . Great Job guys !!

Reply from agent

Dear Ross, We're thrilled to hear that Chris Whittaker and Aimee Farley were efficient in securing new tenants for your property in Peverell, Plymouth. It's great to know they took care of everything, from conducting the necessary checks to handling the handover paperwork. We strive to make the rental process as smooth as possible for our clients, and it's always rewarding to hear that Chris and Aimee achieved that for you. We will be sure to pass on your kind words to Chris and Aimee. Thank you again for choosing Martin and Co., and for recommending our services! Many Thanks Abigail Lamerton Business Generation Manager

5.00 /5

Positive experience from start to finish. Louise made us feel comfortable and relaxed during the whole process. Communicated well verbally and was very prompt in returning emails. Aimee is also exemplary in her job on front desk, her meet and greet is warm and friendly and she clearly goes the extra mile in follow up emails and passing on messages. Both Aimee and Louise go above and beyond in customer service. To state this is to have had some less than satisfactory service, and people skills are what builds reputations in a competitive market.Highly recommend Martin and Co.

Reply from agent

Dear Gerry, Thank you so much for your fantastic review! We're thrilled to hear that you had a positive experience from start to finish with Martin and Co. We're especially happy to hear that Louise made you feel comfortable and relaxed throughout the process, and that Aimee provided you with a warm and friendly welcome. We pride ourselves on our excellent customer service, and it's always rewarding to hear that our team members like Louise and Aimee are exceeding expectations. Many Thanks Abigail Lamerton Business Generation Manager

5.00 /5

My grandson and I went to view a studio flat for him in Marlborough Street, Plymouth. We were met by a most pleasant young man called Michael Cowell who made sure I was carefully helped up the stairs. Once inside the flat all details regarding the rental were carefully explained and Michael very competently answered the questions asked. All in all a very satisfactory experience. Thank you Michael.

Reply from agent

Dear Marian, Thank you so much for the fantastic review! It truly warms our hearts to hear about your positive experience at Martin & Co. We especially appreciate you mentioning Michael Cowell. His attentiveness in helping you navigate the stairs is exactly the kind of service we strive for at Martin & Co. Safety and comfort are our priorities, and we're delighted Michael ensured a smooth experience for you. We're also glad to hear Michael's explanations about the flat were clear and informative. It's important to us that our staff provides thorough and helpful information during viewings. A very satisfactory experience indeed! Please extend our thanks to your grandson as well. We wish you both the very best in finding the perfect place for him. Thank you again for choosing Martin & Co.

5.00 /5

We found Michael to be very professional polite and helpfull and we are very pleased with the property he showed us, we will recommend martin and co to all our friends

Reply from agent

Dear Graham, It is great to hear how professional and helpful, we feel this is imperative for all applicants before making a decision on their new home. All the best in your new home! Many thanks Martin and Co Team

5.00 /5

Michael was really helpful and informative, we were approved the next day after applying for a property. Martin & Co. have been in contact throughout the process and keep us informed.

Reply from agent

Dear Lilly, Thank you so much for the fantastic review! We're thrilled to hear you had a smooth experience applying for a property with Martin & Co. We're especially happy that Michael was so helpful and informative throughout the process. We'll be sure to pass your kind words on to him! We pride ourselves on keeping our clients informed, so we're glad to hear our communication throughout the application process was helpful. Getting approved the next day is fantastic news, congratulations! Thanks again for choosing Martin & Co. We wish you all the best in your new home!

5.00 /5

It has been an amazing experience renting an apartment with your agency. I specially thank Abigail Lamerton who readily answered all my queries and made my stay stress free. I highly recommend Martin and Co anytime and anyday 😊 …

Reply from agent

Dear Chinazam, Thank you so much for your lovely review, I am pleased I was able to support you throughout your Tenancy and answer any queries you had. I wish you all the best on your new adventure. Many Thanks Abigail Lamerton

5.00 /5

Great viewing, very helpful

Reply from agent

Dear Jasmine, I'm really sorry to receive this feedback. I know that our Head of Property Management worked hard to try to support you with the difficulties during the tenancy that you faced and that you were also released from tenancy early without having to pay the last month's rent. Your landlady apologised sincerely for the difficulties that you experienced and we are all disappointed that the issues of damp in the property adversely impacted on your tenancy. We wish you the very best of good fortune in your future tenancies and hope that we can work to impress you in the future. Regards, Chris Whitaker

5.00 /5

We have been with Martin&Co for over 3 years now, never had any issues with them, they have been very helpful and polite, every time when asked them something they were very quick and efficient. Would highly recomend!

Reply from agent

Dear Marius, Many thanks for your glowing review on the customer service you have received from the Property Management department. Many Thanks Abigail Lamerton Business Generation Manager

5.00 /5

Just a few words of praise for Janine Brace. She was very thorough in showing us the property and didn't rush us. When we put in an offer she dealt with it promptly. As soon as she knew the outcome she contacted us with the good news. Janine was very pleasant and would definitely recommend Janine for quick and efficient action. 5 star service thankyou

Reply from agent

Dear Lynnette, Thank you so much for your kind words about Janine! We're thrilled you had such a positive experience working with her. Janine takes great pride in providing thorough and efficient service, and we're happy to hear she went above and beyond for you throughout the buying process. We'll be sure to pass your feedback along to Janine. We're so lucky to have her on our team! Congratulations on your new home! Many Thanks Abigail Lamerton Business Generation Manager

5.00 /5

Our agent showing us around the property was very happy and a pleasure to speak to. She was informative and made us feel welcome.

Reply from agent

Dear Rory, Many thanks for such lovely feedback on one of our negotiators. We feel it is vitally important to be as informative as possible to all Lettings and Sales applicants. We hope we can help you find your new home soon! Many Thanks Abigail Lamerton Business Generation Manager

Contact details
Sales Phone:

01752 255 255

Sales Email:

plymouth@martinco.com

Lettings Phone:

01752 255 255

Lettings Email:

plymouth@martinco.com

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 14:00
Address

27 Mutley Plain, Plymouth, Devon, PL4 6JG

About

Here at Martin & Co Plymouth we provide Sales, Lettings and Investments. We offer the advantages of being an independent, family run business, whilst being part of the big national Martin & Co franchise and all the support it brings. Directors, Chris and Merolyn, have been landlords themselves for many years and look to be the agents they have always aspired to find themselves - reliable, efficient and trustworthy. With competitive rates, great customer service and real integrity, we like to think we're not just your average agent.

Our team

Chris Whitaker

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Ombudsman Services
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available