Avoid this company where possible, especially if you’re a student! They gave us the wrong information for the move in day so we had to either go back home or stay 2 nights in a hotel until we could get keys and move in. They are also seemingly incapable of letting you know when workmen will be visiting your property so be prepared for scaffolding to start going up outside your front door at 9am with no notice. This situation will not be fixed if you ask – trust me, I tried. They are definitely aware that their contractors have a habit of not arriving when agreed and then turning up 2 weeks later with no notice but nothing will change. They will always go for the cheapest fix for a problem (despite them assuring you otherwise) which I know is common among estate agents but Lang Llewellyn are no different. Here is a sample of issues we faced in the year we rented with them: fire alarms randomly going off, oven broken for 2 weeks, leak in the sink, leak in the roof, broken floorboards, some rooms had serious mould issues despite efforts on our part to prevent this. While every house has its issues, I have never lived somewhere where this many things break or go wrong in the space of a year. I absolutely did not get the impression that they cared about our experience renting one of their properties, only their reputation.