Students beware! This lot are only after your money. The service is appalling, they leave properties in a dangerous state, they are rude and keep deposits. Find yourself a caring agent who does not think it's alright to treat you like rubbish once they have your money. If you have problems report them and do not let them get away this disgusting behavior. Parents, please make sure your kids are safely away from this lot! I've been sick with worry over whether my child was going to get electrified or the house burn down while he slept. Happily we have found a brilliant letting agent now, their not all nasty and only interested in money. My second sons at Falmouth uni 3 years later and still this lot are ripping off students. Read your rights for tenants, the law chenged a couple of years ago again, do not let them rip you off. Also when this company responds on here it's all rubbish. I repeatedly sent photos, emails and called. They didn't care they are just trying to make themselves look better. Value your life and find another company.