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CBRE Residential

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A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
08.12.2015
Outstading, prompt, polite.

Lydia recently helped us with adding a new tenant to our contract. She took all the hassle out of the process and made life really easy for all involved. Really professional and a pleasure to deal with.

5.00 /5
01.12.2015
Outside the Box

It is such a breath of fresh air to deal with a genuine professional agent in London in a market which is saturated with inexperienced, unprofessional agents. Emily went above and beyond our expectations and really took the time to listen to our requirements. Following a number of viewings Emily thought outside the box and mentioned a property which was soon to be available which sounded ideal but she had not yet viewed herself. As we were ahead of the curve on this one Emily arranged a visit for us and thanks to her proactive approach and foresight the apartment was ideal. Thanks Emily :)

5.00 /5
30.11.2015
Excellent Service

Lydia has been extremely helpful, attentive and thorough and we are very grateful for her hard work.

5.00 /5
27.11.2015
5.00 /5
27.11.2015
Exceptional

Will and I spoke in connection with a flat I was looking to rent. Whilst that flat was not available for the dates I required, Will kept my details on record. A few weeks later whilst I was abroad he contested me about a potential flat which he felt would suit my requirements. Although I couldn't view it in person (due to being abroad) Will went out of his way to facilitate my situation including sending photos and enabling me to conduct a FaceTime viewing from Toronto! I ended up reserving the flat. Whilst there were delays with my ultimately getting the flat (due to contractor/developer issues), Will was available to respond to my (numerous) requests for information and updates and in doing so was able to manage both my concerns (as tenant) and no doubt the landlords too. He was prompt, considerate, efficient and always went beyond normal expectations even ultimately assisting with helping me to move boxes and deal with post completion matters after I was technically someone else's responsibility. I cannot but recommend Will in the highest terms - an exceptional agent and a credit to his team.

5.00 /5
25.11.2015
Very Professional

Jessica assisted in my search for a central London Apartment, Communication was swift and viewings on time. Although we unfortunately did not find the correct property in the time frame, I would have no hesitation to go back to Jessica and CBRE should I need to continue my search. Highly recommended for her professional approach to lettings.

5.00 /5
24.11.2015
Renewal

Lydia had been very helpful during the whole process. She even went above and beyond her duty when things needed to get fixed in my flat even after I have already agreed to renew my lease.

5.00 /5
21.11.2015
My dealings with Mike Knowles has been nothing short of excellent!

I put great emphasis on prompt service and attention to detail. Mike Knowles has displayed these attributes and responded to my queries very quickly. I was contemplating between CBRE and another company but because of Mike Knowles' high service level.s, I decided to appoint CBRE over another management agent.

5.00 /5
20.11.2015
Emily Poole - Excellent Agent, Detailed, very thorough - Highly Recommended

We have had excellent experiences with Emily Poole, As a housing company from the US, Emily has been very accommodating, She has located the perfect properties for us every time. She clearly understands our needs and is always on the hunt for the perfect spaces for us. She is always professional and courteous, and has very strong relationships with the owners, which makes the letting process quick and easy. We highly recommend Emily Poole.

5.00 /5
20.11.2015
Emily is professional, efficient, and fun to work with.

We moved to the UK this year, and Emily went out of her way to help us find a flat. When she and I met up and she said "We're going to see nine places this afternoon" I thought she was joking. Sure enough, she had arranged access to a range of places, making the best possible use of my time. Each time a place wasn't right for us, I'd say "Nope" and she'd say "Right then, on we go." without attempting to talk me into anything. We love where we're living now, and the next time we're looking for a place to live, I'll contact Emily first. I trust her, and enjoy working with her..

Contact details

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Opening hours

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Address

9-12 Bow Street, Covent Garden, Greater London, WC2E 7AB, London, UK

About

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CBRE Residential are experts in prime London homes. We’re part of CBRE’s globally leading business in real estate services and investment. We offer a range of stunning properties to buy or let, as well as investment, management and consultancy services. The team is particularly knowledgeable on Covent Garden and the surrounding West End area which is popular with actors, ballet dancers, opera singers, and stage hands alike, all of whom adore the vibrant and welcoming nature of the pubs, bars and restaurants. Bankers and lawyers also enjoy the proximity of Covent Garden to Holborn and the City.

Our team

Will Porritt

Mike Knowles

Daniella Waterman-Collins

Jonathan Rogers

Alexander Evagora MARLA

Lettings Negotiator at CBRE UK

Luke Mellor MARLA

Thomas Hayward

Jarryd Reay

Janine Rodger

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