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Thorgills

Estate Agent - please upgrade your subscription to display your Google & Facebook reviews here. Contact: sales@viewagents.com
A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5
30.11.2016

Vishaal was very helpful with our property search. Always interested in what we wanted, he offered us very good choices without being pushy. His approach was friendly yet professional so it would be definitely nice to work with him again in the future.

3.00 /5
18.08.2016
Impressive agents but slow to reference and finalise your offers

Very impressed with our agent, Karim, who had our offer accepted quickly and gave us all the information we needed and let us know the next steps. He was easy to get hold of and was happy to speak to us even out of hours. However, referencing staff were extremely slow and poor communicators which caused us a huge amount of stress and worry before our move. Poor service on their side of things certainly doesn't justify their hefty agency fees.

1.00 /5
19.05.2017
Friendly Property Agent but Terrible Property Management !!

LandLords and potential Tenants, Stay away from this well named* agency, extremely friendly when dealing with the letting process but when it comes to property magament, OMG, I wonder why the keep changing the stuff every few weeks, Im 100% sure the problem comes from the Management Manager/Director, which when we complained the just told us how good she is and how many awards she's won !! After we spoke with a very nice lady that was trying to get things sorted she mentioned that the major issue was the manager.. but when anyone complains, goes to the first & less experienced person without awards.. what a pity !! Read a few complains and all is about the same.. What a Regret !!

1.00 /5
24.08.2016
Worrying use of personal data

Don't use this estate agent if you don't wish for your personal data to be passed onto complete strangers by mistake. Today I received a stranger's tenancy agreement complete with all her personal details and the personal details of her landlord. I seriously dread to think how they are storing and using my data. Who's hands have my personal details ended up in?!

Reply from agent

Thank you for your feedback. At Thorgills we continuously review our systems and processes to ensure the client's journey is as good as it possibly can be. We will be completing a thorough review and will investigate your feedback in full.

1.00 /5
05.04.2016
Strongly DO NOT recomment

Poor management of property. Very slow in doing their job. Not very professional. Lack of anticipation of issues. Not prone to help find solutions or alternatives. Always saying "sorry" with no action behind it to follow up. Upon moving in, the flat was to be professionally cleaned and that is why we had t delay moving in. The time at which we were to move in, the previous tenants were having their furniture moved out. The flat was disgusting, used toilet paper etc... on the floor. A professional cleaner was not arranged and could not be provided for over 3 days, our movers were there, so we had to clean the flat ourselves. Other parts of the flat are not working entirely since over 6 months we are here, and if it 50% working, they consider that to be fine and will not seek more. Strongly disrecommend as they lack professionalism and ethics.

Contact details

Unknown

Opening hours

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Address

13-15 Turnham Green Terrace, Chiswick, W4 1RG, London, UK

About

Website:

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At Thorgills, we pride ourselves on our ability to sell and rent properties in every area of West London. Currently we offer clients the ability to sell and let through Thorgills in the following areas: Chiswick, Ealing, Brentford, Acton, Isleworth, Hammersmith, Shepherds Bush, Hanwell, Perivale, Twickenham, Hounslow and Greenford. We understand that each client has different needs and we are able to tailor our services to meet your requirements at every level. Our aim is to provide an efficient and hassle-free service to vendors, buyers, landlords and tenants alike, making the moving experience an untroubled one all-round.

Our team

Chloe Hall

Dannie Walton

Chantelle Leydon

Simon Zikri

Alice Carrick

Daniel Madden

karim pasha

Vishaal Kher

Adriana Barreto

Haffeeza Rasheed

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available